Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Thi Thanh Xuan Pham

San Jose,CA

Summary

Trained in infection control and offering top-notch patients' scheduling abilities. Motivated to continue to learn and grow as a dental assistant trainer professional. Reliable Dental Assistant with strong knowledge of dentistry practices. Well-rounded professional skilled handling multiple tasks, including making dental impressions, sterilizing stations, and taking X-rays. Highly organized with experience in charting and preparing patient treatment plans. Certified Dental Assistant with hands-on experience. Skilled at chairside assisting, dental radiography and building relationships with patients. Well-rounded knowledge of dentistry and enthusiasm to bring strong work ethic to excellent dental practice.

Overview

7
7
years of professional experience

Work History

Voluntary Dental Assistant

Tzu Chi
San Jose, CA
10.2024 - Current
  • Maintained an up-to-date list of resources available to volunteers in the community.
  • Worked closely with staff members to develop meaningful ways that corporate sponsors can engage in volunteering initiatives.
  • Handled confidential information with discretion and integrity.
  • Maintained positive working relationship with fellow staff and management.
  • Prepared treatment rooms for each patient by setting up instruments, materials, and equipment.
  • Sterilized instruments according to established protocols.
  • Assisted dentists during examination and treatment of patients by handing them instruments or materials as needed.
  • Maintained a clean work area throughout the day by disinfecting surfaces between patient visits.
  • Adhered to HIPAA regulations regarding confidentiality of patient information.
  • Handled emergency situations calmly and efficiently when needed.
  • Provided support to other members of the dental team when needed.
  • Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.

Chairside Dental Assistant

Mission View Dental Office
Milpitas, CA
01.2024 - Current
  • Assisted dentist chairside during dental procedures and examinations.
  • Provided patient education on proper oral hygiene techniques and preventive care measures.
  • Sterilized instruments, set up trays and prepared materials for dental treatments.
  • Maintained a clean and safe work environment by adhering to OSHA regulations.
  • Took digital radiographs of patients' teeth with x-ray equipment.
  • Prepared impressions for crowns, bridges and dentures.
  • Monitored patient comfort levels throughout the appointment.
  • Organized supplies, inventoried stock and placed orders as needed.
  • Instructed patients on proper brushing, flossing and rinsing techniques.
  • Kept accurate records of treatment plans, medications prescribed, patient charts and other relevant information in electronic database system.
  • Assisted dentist with administrative duties such as scheduling appointments or billing insurance companies.
  • Greeted patients upon arrival to the office and maintained a friendly atmosphere in the waiting area.
  • Responded to inquiries from patients regarding their treatment plans or payment options.
  • Answered phone calls in a professional manner while providing excellent customer service.
  • Ensured that all dental instruments were properly sterilized before use.
  • Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
  • Laid out dental instruments and equipment before procedures.
  • Documented patient records with procedures performed and added notes taken to charts.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
  • Applied protective coating of fluoride to teeth during dental procedures.
  • Prepared bills and completed insurance forms using system software.
  • Assisted dentist with completing procedures.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.

Dental Assistant

Chi Nguyen Dental Office
10.2022 - 09.2023
  • Transfer, retract, and prepare instruments for dental procedures.
  • Observe health requirements during cleaning and sterilization to prevent germ spread.
  • Keep patient information secure to meet confidentiality rules.
  • Support nervous patients throughout the dental visit.
  • Adhere strictly to infection control policies and protocols.
  • Maintain x-ray unit, processor, and autoclave to exact specifications.
  • Protect patients from radiation exposure during scans.
  • Prepare and sterilize dental equipment before procedures.
  • Welcome, seat, and explain procedures to patients.
  • Book appointments, track check-ups for assigned patients, and complete follow-up and reminder calls.
  • Set up instruments, supplies, and equipment as directed by the dentist.
  • Assist dentists with routine fillings, extractions, and root canals.
  • Protect patients' enamel by applying protective sealants and fluoride treatments.
  • Monitor dental tools and supply inventory to report reordering needs.

Cashier Assistant Manager

Yoogool
10.2021 - 08.2022
  • Help customers find specific products and offer advices
  • Provide assistance with purchased items
  • Smoothly process incoming orders, handle over 100 transactions per day
  • Organize and maintain both physical and digital documentation
  • Train new team members in cash register operations, stock procedures and customer service

Administrative Assistant

Cao Song Dung. DDS
Milpitas, CA
04.2022 - 07.2022
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Scheduled appointments between clients and customers and internal staff members.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.

Back Office Medical Assistant

Cardiology of Northern California
08.2021 - 09.2021
  • Communicated with patients and families proactively to gather information on the patient's condition
  • Answered phone calls and scheduled or followed-up on appointments
  • Supported front office billing, scheduling and patient check-ins
  • Performed gamut of tasks, including maintaining files, verifying insurance claims on behalf of patients and scanning documents

Assembler

ALOM
Fremont, CA
01.2020 - 08.2021
  • Pick orders, prepare for shipping and receiving of incoming products
  • Operate air, manual, and hydraulic tools to put together and align assemblies
  • Keep an eye on material levels, duties include count supplies and restock components to maintain adequate supplies for production
  • Conduct visual inspection and check for product defects
  • Perform product testing and perform testing and record all results

Cashier

Fu Kee Chinese Restaurant
San Jose, CA
03.2018 - 10.2020
  • Handle cash, credit card transactions
  • Drawer balancing
  • Cashier audits and reports
  • Stocking merchandising
  • Inventory management
  • Develop reputation for prompt, efficient service with high level of accuracy, receiving top ratings during all 2 years in the restaurant

Education

Associate in Public Health - Health Sciences

Foothill College
12345 El Monte Rd, Los Altos Hills, CA 94022
06-2024

High School Diploma -

Hercules High School
01.2017

Skills

  • Computer skills
  • Assembly
  • Problem solving
  • Resiliency
  • Ability to manage and prioritize multiple issues
  • Good organizational skills
  • Focused team approach
  • Ability to communicate well with individuals of various backgrounds, cultures, and professional levels
  • Clinical Support
  • Instrument preparation
  • Patient Services
  • Procedure Support
  • Equipment Sterilization
  • Team Collaboration
  • Sanitation protocols
  • Chair-side support
  • Chairside assistance
  • OSHA Regulations Knowledge
  • Exam room setups
  • Infection control proficiency
  • Dental staff assistance
  • Dental procedure preparation
  • Team collaboration abilities
  • Dental terminology knowledge
  • Sterilization techniques

Languages

  • English
  • Vietnamese

Timeline

Voluntary Dental Assistant

Tzu Chi
10.2024 - Current

Chairside Dental Assistant

Mission View Dental Office
01.2024 - Current

Dental Assistant

Chi Nguyen Dental Office
10.2022 - 09.2023

Administrative Assistant

Cao Song Dung. DDS
04.2022 - 07.2022

Cashier Assistant Manager

Yoogool
10.2021 - 08.2022

Back Office Medical Assistant

Cardiology of Northern California
08.2021 - 09.2021

Assembler

ALOM
01.2020 - 08.2021

Cashier

Fu Kee Chinese Restaurant
03.2018 - 10.2020

Associate in Public Health - Health Sciences

Foothill College

High School Diploma -

Hercules High School

Similar Profiles

CREATE PROFILE
Thi Thanh Xuan Pham