Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Personal Information
Additional Information
Generic

Tony Hoggatts

California,CA

Summary

Objective -  To obtain a position that utilizes my skills and experience opportunity for professional growth in the company.

Overview

15
15
years of professional experience

Work History

Negotiator

Mediator Law Group
Woodland Hills, CA
05.2017 - Current
  •  Contact all creditors needed by clients debt file and negotiate a on a balance much less than the owed amount, in full lump sum or settlement in payments via credit card/debit, checking account/savings, or mail in check. Update information needed for the client and continue to build trust and solid relationships.
  • Our objective is to reduce the overall debt for all clients accumulated on their Credit report by abiding by all state and federal guidelines and laws.

Account Representative/Collector

Kenosian & Miele Law Offices
Los Angeles, CA
09.2015 - 04.2017
  •  Out/In bound calls , set consumers up with payment arrangements via ach/cc.
  • Set up payments for legal accounts on stipulations and Conditional settlement Agreements.
  • Input paperwork and fax, email or mail out legal letters to all consumers, update payment and personal info on consumers.
  • Set up wage garnishments and bank Levies if needed.

Pre 30 day Collector

Westlake Financial Services
Los Angeles, CA
08.2013 - 04.2015
  • Contacting customers via, coast to coast, Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment.
  • Duties include receiving payment and posting amount to customer's account; preparing statements to credit department.
  • Update all personal and payment informationon consumers file.
  • Provide great Customer service to all consumers and kesp accounts moving in mandatory time frame.
  • Move all 30 day delinquent accounts to repossession department.

Account Manager

Rent A Tire/ Rent A Wheel
Inglewood, CA
05.2011 - 07.2013
  • Answering all incoming calls, using company database, providing exceptional customer service.
  • Upload database as needed, answer all customer complaints or inquiries, edit and download new updated information, download file in numerical order and provide proficient customer service in a strict time frame.
  • Take customers' orders via phone, email or in person, pricing, deposits for weekly or monthly billing.
  • Stay in contact and built a professional relationship with customers.

Community Program Specialist

Altegra Health
Los Angeles, CA
06.2009 - 05.2011
  • Answering in/out bound calls, assisting all members, via health plan, with shelter, food, utility assistance, prescription medication co pay, dental, vision, health care etc.
  • Using database document and edit and file, print information and assisted help through via mail to each member home.

Education

Associate of Arts - Communications , Media

Glendale Community College
Glendale , Ca
1998

Bachelor of Arts - Communications, Media

University of Cal State Bakersfield
Bakersfield, Ca
2000

High School Diploma - undefined

Cleveland High School
Reseda, Ca
1995

Skills

  • Strong verbal communication

Conflict resolution

Sales

Retail

Credit Reporting

Retention Recovery 


Negotiations

Collections (FDCPA)

Customer Service

Advertising/Marketing

Typing 35 wpm


Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Negotiator

Mediator Law Group
05.2017 - Current

Account Representative/Collector

Kenosian & Miele Law Offices
09.2015 - 04.2017

Pre 30 day Collector

Westlake Financial Services
08.2013 - 04.2015

Account Manager

Rent A Tire/ Rent A Wheel
05.2011 - 07.2013

Community Program Specialist

Altegra Health
06.2009 - 05.2011

Associate of Arts - Communications , Media

Glendale Community College

Bachelor of Arts - Communications, Media

University of Cal State Bakersfield

High School Diploma - undefined

Cleveland High School

Personal Information

Ready to find my home and engrave my Professional quality of work. I hope that you'll find my experience and interests intriguing enough to warrant a face-to-face meeting, as I am confident that I could provide value to your company. I can be reached anytime via my cell phone 818) 441-2076. Thank you for your time and consideration. I look forward to speaking with you about this employment opportunity.

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

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Tony Hoggatts