Thoi Phan
Starkville,MS
Summary
Motivated Mechanical Engineering graduate with a Bachelor of Science degree from Mississippi State University. Proficient and certified in SolidWorks software and experienced in project design, analysis, and testing. Skilled in problem-solving, teamwork, and communication. Passionate about applying engineering principles to innovate and optimize mechanical systems. Eager to contribute to a dynamic engineering team and drive forward technological advancements in the field.
Overview
7
7
years of professional experience
Work History
Help Desk Student Worker
Lane Community College
Eugene, OR
11.2017 - 06.2024
- Answered a high volume of calls from students daily regarding technical questions and others
- Managed devices checkout including laptop, headphones, and other school accessories
- Performed equipment inventory of over 60+ items and verified any issues at the end of the day
Academic Tutor
Mississippi State Athletics
Starkville, MS
10.2020 - 12.2023
- Formulate lessons’ objectives to ensure students engagement and deep understanding of class material resulting in higher overall grade outcomes
- Keep track of students’ progresses via a spreadsheet and communicate daily with academic counselors regarding any concerns
- Assisted students in developing academic skills such as time management and organization of materials.
Academic Technician
Academic Technology Center, Lane Community College
Eugene, OR
06.2018 - 06.2019
- Revised and published a wide range of LCC help database including articles, videos, and guidelines, increasing readability and accessibility by at least 50%
- Created course templates on Canvas/ Moodle tailored to instructor’s course design request, reducing overall preparation time by 20%
- Performed material/courses import from one class to another or within the same class on the above-mentioned learning platforms
- Incorporated existing database to resolve LCC staff tickets while documenting unprecedented issues
Education
Bachelor of Science - Mechanical Engineering
Mississippi State University
Starkville, MS05-2024
Associate of Science - Engineering (Pre-Engineering)
Lane Community College
Eugene, OR06-2019
Skills
- Computer Coding: C, Mathcad, Matlab, Mathematica, Python, LaTex
- Engineering Design: SolidWork (CSWA Certified 12/2021)
- Office skills: Microsoft 365 (Word, Excel, Powerpoint), LMS (Canvas, Noodle, Blackboard)
- Problem-Solving
- Fast Learner
- Customer Support
Timeline
Academic Tutor
Mississippi State Athletics
10.2020 - 12.2023
Academic Technician
Academic Technology Center, Lane Community College
06.2018 - 06.2019
Help Desk Student Worker
Lane Community College
11.2017 - 06.2024
Bachelor of Science - Mechanical Engineering
Mississippi State University
Associate of Science - Engineering (Pre-Engineering)
Lane Community College
Similar Profiles
Michael GanieanyMichael Ganieany
Carpenter at Lane Community CollegeCarpenter at Lane Community College
Hinoki WeitzelHinoki Weitzel
Music Technology Tutor at Lane Community CollegeMusic Technology Tutor at Lane Community College
Karen ZepedaKaren Zepeda
Career Pathways Coach at Lane Community CollegeCareer Pathways Coach at Lane Community College
Jennifer TavernierJennifer Tavernier
Associate Dean Health Professions, Health & Physical Education/Director of Nursing at Lane Community CollegeAssociate Dean Health Professions, Health & Physical Education/Director of Nursing at Lane Community College
Kayla EdmondsKayla Edmonds
Media Producer and Administrator at Vibrant ChurchMedia Producer and Administrator at Vibrant Church