THOMALA PHILLIPS
Lexington,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every person a great BNI experience.
Overview
12
12
years of professional experience
Work History
Chapter Success Coach
BNI
Lexington, NC
01.2024 - Current
I help BNI Chapters with problems, Leadership appointments, trainings, and help Executive Leadership with meetings and chapter members. I pull and analyze reports for chapters. I meet with Membership committees to help with interviews and helping to retain members when it is time for member renewals.
Co-Owner
Team Clean NC, LLC/Phillips Carpet Care, LLC
Lexington, NC
11.2012 - Current
I am the Office Manager for both companies. I hire, fire, do all the Accounts Payable/Accounts Receivable, do payroll, taxes, emails, and customer complaints and appointments. I make sure all customers and employees are happy and have all the equipment they need for work. I work in the field with our employees at times.
Education
Associate of Applied Science - Medical Billing & Coding/Office Management
Rockingham Community College
Wentworth, NC05-1999
Skills
- Conflict Management
- Productivity Improvement
- Appointment Coordination
- Goal Setting
- Data Collection
- Community Resources
- Proficient in Microsoft Office
- Motivational Techniques
- Growth planning
- Coaching proficiency
- Positive communication strategies
Affiliations
I love to spend time with my family and friends. Go to movies with my husband and family.
Websites
References
References available upon request.
Timeline
Chapter Success Coach
BNI
01.2024 - Current
Co-Owner
Team Clean NC, LLC/Phillips Carpet Care, LLC
11.2012 - Current
Associate of Applied Science - Medical Billing & Coding/Office Management
Rockingham Community College
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