Thomas Allen
Knoxville,TN
Summary
Obtain a position that will both challenge me on a daily basis and create an environment where I can grow and learn as an individual and employee.
Overview
16
16
years of professional experience
Work History
Team Leader
Denso Tennessee
02.2015 - Current
- I have worked as a Team Leader at DMTN for 6 years
- I monitor and manage the daily activities of the TAPS and MRE lines which includes, but is not limited to: kanban scheduling, time and attendance, KPI, standard work/JIS audits, scrap entry, compliance checks
- I have worked to improve my weak areas such as public speaking by presenting monthly material to Denso Japan, conducting team meetings, and using any opportunity available to improve myself in this area
- I use the tools available to me (or create my own tools) to work to reduce defects and improve the department through kaizen
Assistant Service Manager
Toyota of Knoxville
07.2013 - 02.2015
- Addressed customer concerns by listening to description of symptoms; clarifying description of problems; checking vehicle maintenance records; examining service schedules, and maintaining a professional and friendly atmosphere for customers
- Developed estimates by querying cost of materials, supplies, and labor; calculating customer's payment, including deductibles
- Prepared and entered repair orders into service database system by describing symptoms, problems, and causes discovered, as well as repairs and services required
- Communication liaison between the customer and the technician
Certified Senior Pharmacy Technician
Walgreens Pharmacy
05.2009 - 07.2013
- Responsibility to operate and coach others in the operation of pharmacy systems to obtain patient and drug information and process prescriptions
- Assisted the pharmacist in the practice of pharmacy and performance of other Pharmacy Department duties
- Provide leadership, guidance and support to pharmacy technicians
Education
Biology, Chemistry, Calculus, Economics
University of Tennessee
Skills
- Leadership
- Quality
- Productivity
- Machine teaching
- Repairs
- Production engineering
- Quality assurance
- Safety
- Team motivation
- Work planning
- Team supervision
- Problem-solving
- Key performance indicators
- Workflow management
Affiliations
- Coaching youth flag football
- Completing home projects
References
References available upon request.
Timeline
Team Leader
Denso Tennessee
02.2015 - Current
Assistant Service Manager
Toyota of Knoxville
07.2013 - 02.2015
Certified Senior Pharmacy Technician
Walgreens Pharmacy
05.2009 - 07.2013
Biology, Chemistry, Calculus, Economics
University of Tennessee
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