Thomas Allison
St. Petersburg,FL
Summary
More than 20 years of supervisory/managerial experience, leading and managing diverse teams of various size to be top volume producers, some with over 2 million in net sales. In that role, I actively exceed personal sales goals, engage patients and troubleshoot/coach where necessary. My office duties are inclusive of reviewing and controlling monthly PNL reports, managing physical inventory and third party insurance accounting, running payroll while maintaining indicies, handling the merchandising layout, and representing the company at vision screening events. My personal recognitions include the company's Elite Performance Team year over year, and the "Jefferson Awards" for outstanding work in community service.
Overview
23
23
years of professional experience
Work History
Retail Assistant Manager
Visionworks
06.2000 - Current
- Exhibited excellent people skills during interaction with employees and customers.
- Trained and developed new employees for ease of transition into team.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
- Assisted with recruiting, hiring, educating and motivating retail team to maintain optimal staffing levels.
- Enforced policies and procedures and administered disciplinary action to encourage quality performance of retail staff.
- Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
- Upheld company customer service standards to provide customers with outstanding service and friendly environment.
- Controlled store inventory and reviewed cash handling and operations reports.
- Trained employees in suggested selling and merchandising techniques to meet sales quotas.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Modeled effective leadership to gain commitment to store goals and training to exceed industry standards.
- Controlled operational compliance, safety and business standards to maximize efficiency and comply with corporate policy.
- Monitored and identified store losses or inconsistencies and implemented solutions to successfully achieve company goals.
- Maintained exceptionally clean, customer-friendly and well-run [Type] department.
- Supported senior management in implementing and upholding store policies and procedures.
- Successful in managing team of employees in [Type] retail store.
- Monitored inventory management and assisted with accurate, cost-effective ordering processes.
- Audited store operations and records under management direction and resolved discrepancies.
- Managed expenses and developed strategies that positioned store to perform in accordance with budget.
Education
High School Diploma -
Jesuit College Prepatory High School Tampa
Tampa, FL04.1998
Skills
- Merchandising
- Computer Proficiency
- Recruitment and Training
- Financial Recordkeeping
- Retail Effectiveness
- Analyzing Profitability
- Staff Development
- Motivational Leadership
Timeline
Retail Assistant Manager
Visionworks
06.2000 - Current
High School Diploma -
Jesuit College Prepatory High School Tampa
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