Thomas Allwelt
Holly
Summary
Dynamic and dependable professional with extensive experience as a Delivery Driver at Door Dash and a Forklift Operator at Costco. Proven track record in optimizing delivery routes and enhancing customer satisfaction. Skilled in forklift operation and committed to safety, with a strong focus on teamwork and problem-solving to drive operational efficiency. I would love the opportunity to work with your company.
Overview
24
24
years of professional experience
Work History
Delivery Driver
Door Dash
01.2025 - Current
- Delivered food orders promptly while ensuring adherence to safety protocols.
- Navigated efficiently using GPS technology to optimize delivery routes.
- Communicated effectively with customers to enhance satisfaction and resolve issues.
- Maintained vehicle cleanliness and operational readiness for daily deliveries.
- Managed cash transactions accurately during delivery operations.
- Adapted quickly to changing schedules and customer requests in a fast-paced environment.
- Provided feedback on route challenges to support operational improvements.
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Forklift Operator
Costco
09.2021 - 08.2024
- Operated forklifts to transport materials efficiently within warehouse environment.
- Conducted routine safety checks on equipment to ensure operational compliance.
- Loaded and unloaded shipments accurately, minimizing damage to goods.
- Maintained accurate inventory records using warehouse management software.
- Collaborated with team members to optimize workflow and enhance productivity.
- Followed standard operating procedures for material handling and storage practices.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
Warehouse Forklift Operator
Costco
11.2019 - 09.2021
- Operated forklifts to transport materials efficiently throughout warehouse operations.
- Conducted regular inspections and maintenance on equipment to ensure safety compliance.
- Collaborated with team members to optimize workflow and reduce loading times.
- Coordinated with shipping and receiving departments to streamline order fulfillment processes.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
- Reduced product damage by performing routine forklift maintenance and safety checks.
- Contributed to the reduction of workplace accidents by adhering to strict safety protocols during all forklift operations.
- Assisted in inventory management by accurately tracking stock levels and locations.
Department Supervisor
Home Depot
03.2002 - 11.2019
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Directed team activities, fostering a collaborative environment to enhance productivity.
- Managed inventory levels, coordinating with suppliers to optimize stock availability.
- Analyzed workflow processes, identifying areas for improvement and increasing operational effectiveness.
- Resolved escalated customer issues, enhancing service quality and client satisfaction.
- Coordinated cross-departmental initiatives, aligning objectives to achieve strategic goals.
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Managed team of 3-6 employees, delegated tasks and held each employee accountable for completing assignments.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Fostered a positive working environment by actively engaging in team-building activities, promoting open communication channels, and recognizing individual achievements.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Achieved consistent on-time completion of projects by effectively delegating tasks and setting clear expectations for team members.
- Handled cash register, returns, and refunds.
- Oversaw daily operational performance of multiple teams depending on the department i was in.
- Increased customer satisfaction by addressing concerns promptly and implementing improvements based on feedback.
- Collaborated with other departments to improve interdepartmental communication, promoting a cohesive organizational culture focused on achieving common goals.
- Maintained clean, organized workspaces for optimal functionality and employee safety.
- forklift operator
- Trained employees on forklifts
- Lead on inventory counts
- lead on inventory preperations
Education
High School Diploma -
Fenton High School
Fenton, MISkills
- Forklift operation
- Forklift training
- Attention to detail
- Dependability
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Time management
- Problem-solving
- Safe driving
- Loading and unloading
- Clean driving record
- GPS and route planning
- Order picking and processing
- Stocking and inventory
- Shipping and packaging
- Dispatch communication
- Client relationship management
- Order verification
- Equipment operation
- Pre-trip and Post-trip inspections
- Inventory management
- Payment collection
- Mileage tracking
Timeline
Delivery Driver
Door Dash
01.2025 - Current
Forklift Operator
Costco
09.2021 - 08.2024
Warehouse Forklift Operator
Costco
11.2019 - 09.2021
Department Supervisor
Home Depot
03.2002 - 11.2019
High School Diploma -
Fenton High School