- Hiking
- Camping
- Backpacking
- Gym Workouts
Thomas Andrich
Denver,United States
Summary
Results-driven account management professional prepared for next challenging role. Proven track record in cultivating client relationships and driving successful project outcomes. Known for strong collaboration skills and delivering consistent, impactful results. Highly skilled in strategic planning and client communication, with reliable and adaptable approach to changing business needs.
Overview
7
7
years of professional experience
Work History
Senior Account Manager
Tivoli Brewing Company
01.2024 - Current
- Developed long-lasting client relationships by providing exceptional customer service and support.
- Enhanced communication between departments for more effective problem-solving and collaboration.
- Coordinated efforts across teams to ensure seamless delivery of products and services to clients.
- Developed deep knowledge of customer businesses and relationship to company objectives.
- Mentored junior account management professionals to develop skills and increase company revenue.
Operations Manager
Amazon
01.2021 - 01.2024
- Led Rapid Kaizen Event projects delivering $500K+ in annual savings through waste reduction and efficiency improvements.
- Achieved Top 3 global ranking in throughput and productivity as Ship Dock Area Manager.
- Applied Lean Six Sigma tools and DMAIC methodology to drive process reliability and reduce variation.
- Coached teams on CI principles, cultivating a culture of engagement, safety, and continuous improvement.
- Utilized downtime tracking systems to analyze trends, prioritize improvement opportunities, and support data-driven decision-making.
- Partnered with Safety, RME, and HR teams to drive compliance, safety initiatives, and operational excellence.
Business Development Manager
OEConnection LLC
05.2018 - 01.2020
- Delivered SaaS solutions to dealerships, increasing wholesale and retail sales through process optimization.
- Developed customized ROI models, led solution demos, and managed relationships with OEMs and dealer groups.
- Provided performance analytics and strategic recommendations to drive client success.
- Managed accounts in 3 different states that I would routinely schedule meetings with for problem solving and growth initiatives.
Education
Bachelor of Arts - Marketing
Cleveland State University
Cleveland, OH12-2018
Skills
- Lean Six Sigma Black Belt Certification (in progress/achieved?)
- Operations Management Process Improvement Project Management
- Microsoft Excel, Outlook, PowerPoint Data Analysis Root Cause Analysis
- Leadership Team Development Public Speaking Strategic Thinking
Interests
Timeline
Senior Account Manager
Tivoli Brewing Company
01.2024 - Current
Operations Manager
Amazon
01.2021 - 01.2024
Business Development Manager
OEConnection LLC
05.2018 - 01.2020
Bachelor of Arts - Marketing
Cleveland State University
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