Thomas Arm
Bellevue,WA
Summary
Proven, results-oriented leader with 15+ years of experience in driving complex organizational change and capability development across diverse sectors, including Healthcare/SaMD, Retail/E-commerce, Local Government, and Events & Entertainment.
Core expertise lies in harmonizing the critical components of People, Process, Data, and Technology to ensure sustainable, full-scale capability delivery. Proven ability to scale impact through influence, effectively engaging stakeholders from Individual Contributor to the C-suite to build rapport, dismantle organizational barriers, and secure alignment to effectively accelerate product roadmaps and long-term strategic goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Director of Project Management
Amalgam Inc
09.2023 - 10.2025
- Program management: Directed the launch and lifecycle management of Amalgam’s Flagship Class II Software as a Medical Device (SaMD), accelerating delivery from zero releases in over a year to successfully shipping seven versions within 18 months.
- Process Optimization & Cross-Functional Team Management: Optimized development processes for efficiency and speed post-regulatory clearance, leading a 15-member cross-functional team (Quality, Regulatory, Cyber, Product, Medical) to establish a predictable quarterly release cadence and rapid security patch deployment.
- Strategic Planning: Spearheaded quarterly Mid-Range Planning (MRP), driving organizational alignment and transparency across 10+ program teams; defined quarterly roadmaps, identified critical resourcing gaps for executive leadership, and secured leadership buy-in on delivery scope.
Lead Management Consultant
Propeller Consulting
05.2019 - 07.2023
- Program Management: Led a 30+ person cross-functional team (Engineering, Product, Design, Research) to develop technologies to amplify research capabilities tenfold.
- Planning Transformation Leadership: Led a 9-person team to rapidly design and deploy a new enterprise planning tool, digitizing Go-To-Market processes for over 100 global users in under six months.
- Practice Development: Drove advancement of the retail practice by defining a long-term strategic roadmap in collaboration with executive leadership, ensuring alignment with organizational priorities, while leading an eight-consultant team to deliver organizational change.
- Process Harmonization: Orchestrated the integration and deployment of technology portfolio reporting processes, unifying data across Jira, Aha!, and Tableau for 7,000 engineers.
- Portfolio Management: Developed portfolio management capabilities for a $1.8B technology portfolio, serving as the Subject Matter Expert (SME) to advance capabilities across 12 technology groups and 500+ engineering teams.
- Agile Coaching: Led the onboarding and training of over 100 cross-functional team members to new agile practices, enabling the technology integration of a sub-brand into the parent organization.
Digital Implementation Manager
Adidas
03.2017 - 05.2019
- Project Management: Directed the global launch of a unified digital marketing and e-commerce platform (Wholesale + DTC) across 19 countries, 12 languages, and 450+ key accounts.
- Change Management: Drove platform adoption for 250+ global staff using a 'train-the-trainer' model; developed customized support materials to ensure rapid, targeted deployment across North America, and Europe.
- On-going System Rollout: Coordinated feature releases and strategic footprint expansion across six new countries, collaborating directly with three Product Owners, and seven dedicated Agile development teams.
Corporate Strategy Manager
Right Weigh
09.2015 - 03.2017
- Strategic Planning: Established the company's first 3-5 year strategic roadmap by defining a consensus-driven planning process and aligning functional leads (Sales, Operations, Product, CEO) on key priorities for future company evolution.
- Strategic Initiative Delivery: Spearheaded the shift from wholesale to a Direct-to-Consumer (DTC) sales model by for a $5M product line, analyzing distribution channels and prioritizing low-volume accounts to capture sales internally and drive significant margin optimization.
Account Executive
Siemens Industry, Inc.
09.2013 - 09.2015
- Project Development: Led project requirements definition, scoping, budgeting, and stakeholder engagement to identify and initiate building infrastructure capital investments.
- Account Management: Managed executive customer relationships across 15 accounts within the local government, industrial manufacturing, healthcare, and early education verticals resulting in $1.2M in annual sales.
Intelligence Officer
US Army
02.2010 - 08.2013
- Team Leadership: Led a team of 20+ intelligence professionals to write reports, briefs, and analyses to enable executive leadership to make real-time data driven decisions in a rapidly evolving, austere area of operations.
- Public Speaking: Authored and delivered high-stakes intelligence briefings to an audience of 1,000+ incoming troops, preparing personnel for immediate deployment to the Area of Operations.
- Subject Matter Expert (SME): Selected as SME to represent the 82nd Airborne Division, successfully transitioning and training the senior staff and leadership of the replacement unit on critical intelligence operations.
Education
Master of Business Administration - Business Intelligence and Data Analytics
PORTLAND STATE UNIVERSITY
PORTLAND, OR01.2017
Bachelor of Arts - Psychology & Mathematics
HAMILTON COLLEGE
CLINTON, NY01.2009
Skills
Strategy and Leadership
- Team Building, Leadership and Management
- Strategic Planning and Organizational Alignment
- Portfolio Management and Governance
- Organizational Capability Development
- Change Management
- Individual, Team & Management Coaching
Execution & Delivery
- Project & Program Management
- Agile Methodologies (Scrum & SAFe)
- Technology Implementation & Integration
- Regulated Product Delivery
Communication & Data
- Executive Reporting & Briefing
- High Stakes Public Speaking
- Data Analytics & Visualization
Certification
- Professional Scrum Master, Scrum.org, 2019
- Professional Scrum Product Owner, Scrum.org, 2019
- Scaled Agile Framework 5.0 Consultant, SAFe, 2020
- Change Management, APMG Int., 2019
- Clifton StrengthsFinder Coach, 2023
Community Leadership
- Portland State University, Adjunct Professor, 12/01/20, 12/31/22, Built new course to support MBA students through their second-year capstone project. Subject areas covered included: agile best practices, program & client management, and consulting skills.
- Veterans Outdoor Advocacy Group (VOAG), Director of Partnerships, 05/01/20, 05/31/22, Built VOAG Coalition partnership model supporting national legislative efforts to demonstrate efficacy and advocate for access to outdoor adjunct therapies. Membership statistics: Eight Participating Veteran Support Organizations | 100 to 500 Veterans Supported Annually.
Affiliations
Hiking & mountaineering
Timeline
Director of Project Management
Amalgam Inc
09.2023 - 10.2025
Lead Management Consultant
Propeller Consulting
05.2019 - 07.2023
Digital Implementation Manager
Adidas
03.2017 - 05.2019
Corporate Strategy Manager
Right Weigh
09.2015 - 03.2017
Account Executive
Siemens Industry, Inc.
09.2013 - 09.2015
Intelligence Officer
US Army
02.2010 - 08.2013
Master of Business Administration - Business Intelligence and Data Analytics
PORTLAND STATE UNIVERSITY
Bachelor of Arts - Psychology & Mathematics
HAMILTON COLLEGE