THOMAS A. STEVENSON
Dallas,GA
Summary
Results-oriented Welfare Health PDP Sales Agent with expertise in customer engagement and sales closure. Experienced in team development and project management, employing CRM software to deliver impactful results. Skilled in financial planning and creating collaborative environments to meet organizational objectives.
Overview
30
30
years of professional experience
2
2
Certifications
Work History
Wellcare Heath PDP Sales Agent
Results-CX
Tampa, Florida
08.2025 - Current
- Engaged customers to identify needs and deliver tailored solutions that enhance satisfaction.
- Conducted product demonstrations to highlight features and benefits, driving informed purchasing decisions.
- Managed product inquiries and resolved customer concerns, improving customer experience and loyalty.
- Utilized CRM software to track customer interactions and sales progress.
- Maintained up-to-date knowledge of industry trends and competitor offerings.
Senior Pastor
DEEP WATERS COMMUNITY CHURCH
Marietta, GA
04.2017 - Current
- Prepare for and preached the Word of God in each service, lead in observing the ordinances.
- Directed planning and facilitation of elements for quality worship experience
- Oversee all ministry areas to ensure effective functioning. Lead in planning, directing
- Mentored and trained pastoral staff to enhance ministry effectiveness
- Provided administrative leadership in all aspects of church operations.
- Supervised building program and ensured timely completion.
- Oversee and execute Social Media Marketing
Various Positions
LIBERTY CHURCH
Marietta, GA
04.2003 - 04.2017
- Oversaw and managed staff of over 35 employees and volunteers, ensuring effective support for departmental objectives
- Recruited and trained staff and volunteers to fill department positions, enhancing team capability and service delivery
- Worked with team members to increase individual performance and set realistic improvement goals
- Identified cost control improvement areas and collaborated with senior staff to implement strategic changes
- Maximized efficiency of administrative processes by completing paperwork in a timely manner and ensuring proper filing
- Organized and maintained department areas in a manner that will provide ease of use, flexibility and consistent growth.
- Solicited information from administrative staff, senior leadership and other department managers to make informed decisions regarding church operations.
- Worked with cross-functional teams to achieve goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Assistant Worship & Arts Director
LIBERTY CHURCH
Marietta, GA
04.2003 - 04.2017
- Provided a vision and motivated focus to guarantee success at each church function and event.
- Managed projection and special lighting teams, along with worship and AV staff.
- Managed financial budget to ensure high-quality equipment while controlling spending.
- Scheduled band and A/V staff for weekly services, enhancing service readiness.
- Conducted auditions and development of worship team musicians
- Coordinated special productions, aligning all elements for successful execution.
- Ordered and maintained A/V equipment
Assistant Youth Pastor
LIBERTY CHURCH
Marietta, GA
04.2003 - 04.2017
- Developed curriculum, service formats and led your services for 100 plus youth and young adults.
- Restructured young adult program to establish a forum that provided a comfortable, friendly environment for worship.
- Planned and organized activities and fellowships, including retreats and sports events, fostering community engagement.
- Facilitated social media campaigns to promote events and activities, increasing youth participation and awareness.
Financial Education Pastor
LIBERTY CHURCH
Marietta, GA
04.2003 - 04.2017
- Oversaw Benevolence, Financial Counseling and Education Departments
- Oversaw weekly operations for 6 staff and 35 volunteers, ensuring program effectiveness and engagement
- Coordinated and led department staff to enhance collaboration and streamline service delivery
- Delivered financial counseling services to clients
- Managed annual calendar and coordinated class operations with church and department staff to align scheduling and optimize resource use
Collections Manager
GREENT TREE FINANCIAL/CONSECO FINANCIAL SERVICE
Tempe, AZ
04.1998 - 02.2003
- Led team to become the leading collections team in the company
- Managed 30 employees to consistently meet and exceed monthly financial collections goals.
- Fostered supportive work environment that improved team morale and collaboration.
- Implemented an on-boarding process that allowed new employees to get acclimated quickly and successfully.
- Recruited, interviewed, and hired top talent to strengthen collections team.
Collections Supervisor
COMMERCIAL FINANCIAL SERVICE
Tulsa, OK
08.1995 - 02.1998
- Contacted clients regarding overdue accounts to increase payment collection rates
- Maintained and organized queue to achieve set monthly collection goals
- Assisted in setting monthly financial goals
- Compiled department status/statistics reports for senior leadership to inform decision-making
- Assisted in training new hires
Education
Bachelor of Arts - Bible and Theology
Institute of Theology By Extension Bible College
01.2026
Bachelor of Science - Telecommunications
ORAL ROBERTS UNIVERSITY
06.1993
Skills
- Licensed Insurance Agent
- Customer engagement
- Team leadership
- Effective communication
- CRM software
- Closing sales
- Account development
- Team Building
- Staff Development
- Collections & Sales
- Financial Planning
- Project Management
- Office Management
- Social Media Specialist (Facebook, Youtube)
- Computer Technology (Android, Windows)
- Website Design (GoDaddy, Wix, Wordpress)
- Audio/Visual Engineering
- Teaching/Preaching
- Microsoft Word
- Training & Development
Certification
AHIP
Timeline
Wellcare Heath PDP Sales Agent
Results-CX
08.2025 - Current
Senior Pastor
DEEP WATERS COMMUNITY CHURCH
04.2017 - Current
Various Positions
LIBERTY CHURCH
04.2003 - 04.2017
Assistant Worship & Arts Director
LIBERTY CHURCH
04.2003 - 04.2017
Assistant Youth Pastor
LIBERTY CHURCH
04.2003 - 04.2017
Financial Education Pastor
LIBERTY CHURCH
04.2003 - 04.2017
Collections Manager
GREENT TREE FINANCIAL/CONSECO FINANCIAL SERVICE
04.1998 - 02.2003
Collections Supervisor
COMMERCIAL FINANCIAL SERVICE
08.1995 - 02.1998
Bachelor of Arts - Bible and Theology
Institute of Theology By Extension Bible College
Bachelor of Science - Telecommunications
ORAL ROBERTS UNIVERSITY