Thomas Balkcom

Proven leader at Cheesecake Factory Inc, adept in enhancing guest satisfaction and kitchen efficiency through effective communication and mentoring. Streamlined operations and enforced strict sanitation protocols, showcasing a blend of hard (food preparation) and soft (team collaboration) skills. Contributed to innovative menu development, underlining a commitment to culinary excellence and customer service. Talented Cook with excellent experience in fast-paced kitchen environments. Clear communicator with team-oriented focus and advanced skills to effectively work with cashiers and kitchen staff to review and prepare orders. Qualified and hardworking with up-to-date food handling permit. Flexible Cook willing to work weekends, holidays and evenings. Comfortable working in fast-paced environments in team setting. Background in maintaining kitchen sanitation, preparing basic components of dishes and working within team of cooks. Dependable Cook with expertise preparing foods in fast-paced settings. Team-minded professional knowledgeable in food safety, attractive presentation and stock management. Efficient multitasker with talents in recipe management and development. Hardworking Kitchen Supervisor driven to maximize guest satisfaction with exceptional food. Train, discipline and motivate team members to new levels of excellence. Proven history of innovative dishes, effective leadership and maximized productivity. Successful at keeping kitchen operations moving quickly and accurately to produce high-quality, attractive dishes that meet guest and business demands. Knowledgeable about labor and inventory controls, recipe development and menu planning. Title certified. Energetic kitchen professional with excellent leadership and organizational skills. Focused on increasing team productivity while meeting exacting standards for presentation and taste. Accomplished multitasker with disciplined approach. Astute supervisor dedicated to comprehensive leadership for cutting costs and maximizing quality. Great multitasker with training in Type management and extensive experience in food service. Committed to enhancing customer experiences while cutting overall costs.

• Collaborated with team of Number in the development of Project name.
• Achieved Result by completing Task with accuracy and efficiency.
• Achieved Result by introducing Software for Type tasks.

• Hazard Analysis Critical Control Point (HACCP) Certification - International HACCP Alliance.
• FSPCA Preventive Controls for Human Food Certificate – FSPCA, partnered with the FDA.
• Diversity and Inclusion in the Workplace Certificate – LinkedIn Learning or Coursera partners.
• TIPS (Training for Intervention ProcedureS) Certification – TIPS Program on Premise.
• ServSafe Food Protection Manager Certification - National Restaurant Association.
• Workplace Conflict Resolution Certificate – Mediators Without Borders or similar institutions.
• Essential HR Practices for Supervisors Certificate– Society for Human Resource Management.