Thomas Ballew
Property And Landscape Maintenance Assistance And Visitor Services
Goleta,CA
Summary
I volunteered at St. Gregory Palamas Monastery for 5 years doing the work of a Property and Landscape Maintenance Assistant and Greeter and was recognized for enhancing visitor satisfaction through exceptional client engagement and active listening. I have a proven ability to foster relationships and ensure seamless onboarding, while maintaining property quality with meticulous attention to detail whenever needed. I am committed to teamwork and adaptability in a collaborative environment.
Overview
5
5
years of professional experience
Work History
Property and Landscape Management Assistant
St. Gregory Palamas Monastery
06.2020 - 06.2025
- Increased visitor satisfaction through prompt response to inquiries and resolution of issues.
- Improved customer engagement by responding promptly to inquiries, leading to higher satisfaction and loyalty.
- Facilitated onboarding process for new hires, ensuring smooth transition and integration into monastery culture.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Performed effective property maintenance, (cleaning, polishing, washing etc.) to preserve the quality and appearance of buildings, interior furnishings and precious articles
- Assisted with agricultural foundations and maintenance
- Trained in communal interaction, self-denial, persistence, discipline, forcefulness of will and self-correction, for the strong development of an agreeable character with regard to interpersonal relationships.
Education
High School Diploma -
Dos Pueblos Highschool
Goleta, CASkills
Client engagement
Relationship building
Customer engagement
Self motivation
Teamwork and collaboration
Active listening
Excellent communication
Team collaboration
Attention to detail
Adaptability and flexibility
Interpersonal skills
Timeline
Property and Landscape Management Assistant
St. Gregory Palamas Monastery
06.2020 - 06.2025
High School Diploma -
Dos Pueblos Highschool