Thomas Baltezor

SUMMARY OF EXPERIENCE

Sponsored people starting their goal of sobriety by following the 12 step program of Alcoholics Anonymous. Many of the sponsored individuals suffer from depression and anxiety.

Achieved optimal instrument performance through meticulous calibration and maintenance, resulting in reduced downtime. Resolved switchgear and instrument issues promptly, minimizing production interruptions. Successfully designed and installed new control systems that improved production processes. Maintained up-to-date production drawings, ensuring consistent operational accuracy. Delivered effective training to new employees and provided timely telephone support, enhancing team performance. Demonstrated commitment by being on call 24/7 for immediate operational support.

Oversaw technical support operations to enhance customer satisfaction. Managed a team of support staff to deliver efficient service and solutions. Implemented strategies to streamline problem-solving processes.

Achieved high customer satisfaction by effectively training new employees in service protocols. Resolved customer inquiries through proactive telephone support, including troubleshooting and guiding product selection and sales processes.

Achieved seamless system integration, resulting in enhanced workflow efficiency. Delivered solutions that markedly improved system interoperability. Transformed integration processes, leading to heightened user satisfaction.

Managed installations, startups, troubleshooting, and repair of electronics and control systems in water and wastewater facilities. Oversaw development and deployment of comprehensive SCADA systems utilizing diverse communication technologies including local networks, radios, telephone lines, and cellular networks. Advised municipal clients on strategies for improving operational safety and efficiency.

Achieved significant improvements in plant efficiency through restructuring operations, leading to reduced operating costs and decreased material usage while elevating employee safety standards. Implemented advanced systems and automated processes, maintaining full operational capabilities during the transition to new procedures. Introduced cutting-edge technology and comprehensive control procedures, automating oxygen usage controls in a pollution control plant.

Achieved EPA compliance for the plant by maximizing the utilization of oxygen provided by the vendor after a year of non-compliance. Streamlined natural gas system operations for the incinerator through automation, resulting in over 75% reduction in operating costs and improved safety.