Thomas Barber
Rockford,IL
Summary
Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Committed and hardworking Assistant Manger with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Efficiently maintains transaction records, handles monies and updates accounts. Active listener with talent for guiding customers to appropriate products.
Overview
11
11
years of professional experience
Work History
Cashier
Meijer
Rockford, IL
10.2019 - 01.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Performed cash, card and check transactions to complete customer purchases.
Custodian
Lifetouch Portrait Studios
Loves Park, IL
10.2016 - 05.2019
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Kept building spaces premises clean inside and outside.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract and top scrub floors and carpets.
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Reciever
Meijer
Rockford, IL
03.2015 - 06.2016
- Kept work areas clean, safe and organized.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Restocked products and rotated items according to standard procedures.
- Placed, tagged and secured merchandise in diverse designated areas.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Double-checked cargo inventories and documentation for accuracy.
- Unloaded pallets and deliveries and organized products in warehouse.
Assistant Manager
Super Pantry/Circle K
Rochelle, IL
10.2009 - 03.2015
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Monitored security and handled incidents calmly.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Increased sales revenues by promoting complementary products and educating customers about store promotions.
- Achieved recognition for contribution to store success by optimizing sales.
Education
No Degree - Business Administration
Rock Valley College
Rockford, ILHigh School Diploma -
Rochelle High School
Rochelle, IL05.1994
Skills
- Work Task Prioritization
- Building End Caps
- Data Recording
- Inventory Stocking
- Store Layouts
- Workstation Setup and Breakdown
- Monthly Audits
- Employee Training and Supervision
- Customer Inquiries
- Customer Satisfaction
- Cash Register Operation
- Proper Storage Procedures
- Plan Revisions
- Maintaining Quality Assurance Standards
- Punctual and Dependable
- Daily Food Preparation
- Merchandise Rotation
- Customer Transactions
- Office Supply Management
- Shipment Procedures
- Data Entry
- Stocking and Replenishment
- Cooperative Attitude
- Schedule Management
- Customer Relations
- Unloading Trucks
- Data Entry and 10-Key
- Willing to Learn
- Customer Service
- Cleanliness and Sanitation
- Order Receiving
- Signing and Pricing
Timeline
Cashier
Meijer
10.2019 - 01.2021
Custodian
Lifetouch Portrait Studios
10.2016 - 05.2019
Reciever
Meijer
03.2015 - 06.2016
Assistant Manager
Super Pantry/Circle K
10.2009 - 03.2015
No Degree - Business Administration
Rock Valley College
High School Diploma -
Rochelle High School