Thomas Baroody
Vacaville,United States
Summary
IT professional prepared for advancing IT infrastructure management and system reliability. Proven ability to manage servers, networks, and hardware, ensuring seamless operations. Known for strong team collaboration and adaptability to evolving technological needs, excelling in system troubleshooting and performance optimization.
Overview
17
17
years of professional experience
1
1
Certification
Work History
System Administrator
Avenu Insights and Analytics
12.2022 - Current
- Managed day-to-day operations and administration of IT infrastructure, including Active Directory policies configuration and management
- Managed the company cloud environment in Entra ID, including identity governance, SSO configurations, and Virtual Compute.
- Oversaw the migration off of ADFS
- Migrated multiple applications and services to use SAML and OIDC.
- Contributed to process improvement initiatives to enhance usability and customer experience
- Identified system data, hardware, and software components necessary to meet user needs
- Managed daily and long-term projects using ServiceNow
Small Engagement Engineer
Endsight
06.2022 - 12.2022
- In charge of providing fast support to numerous clients running varying configurations throughout the day
- Provided weekly onsite support to a large employer infrastructure and provided suggestions on improving efficiency.
- Demonstrated valuable traits through collaborative work behavior among different teams and departments
- Providing instructions and advice to employees
- Strongly supported front/back-office IT process changes to users and IT Staff
- Responsible for day-to-day operations and administration of the IT infrastructure
- Properly document all technical issues
- Investigating, diagnosing, and solving computer software and hardware faults
- Planning and undertaking scheduled maintenance upgrades
System Administrator
Geovera Holdings
05.2013 - 04.2022
- Active Directory – Policies Configuration and Management
- Analyze problems, and recommend solutions, products, and technologies to meet business objectives
- Integration of software solutions
- Maintenance of the server architecture
- Performed expansion and upgrade activities, both hardware and software
- Provided application support to internal customers and developers
- Responsible for installation, management, and maintenance of information systems (including hardware and software) that have been purchased by the organization
- Responsible for day-to-day operations and administration of the IT infrastructure
IT Support Specialist
Dixon Unified School District
07.2007 - 09.2012
- Acting as the first point of contact for all IT & technical queries
- Handled Active Directory assets including user accounts and devices
- Responsible for diagnosing and resolving hardware, software, and end users' problems
- Provided on-site technical assistance during office hours
- Strongly supported front/back-office IT process changes to users and IT Staff
Education
High School -
Dixon High School
Dixon, CA01.2006
Skills
- Active Directory & Group Policy Management
- Microsoft Office
- Powershell Scripting
- Exchange Online Management
- VMware Infrastructure
- Windows Server
- Windows Operating Systems
- System Administration
- Network Administration
- Customer Service
- Public Speaking
- Flexibility
- Good team player
- Cloud services
Certification
Microsoft Certified: Azure Administrator Associate, Microsoft (AZ-104)
Timeline
System Administrator
Avenu Insights and Analytics
12.2022 - Current
Small Engagement Engineer
Endsight
06.2022 - 12.2022
System Administrator
Geovera Holdings
05.2013 - 04.2022
IT Support Specialist
Dixon Unified School District
07.2007 - 09.2012
Microsoft Certified: Azure Administrator Associate, Microsoft (AZ-104)
High School -
Dixon High School
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