Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Thomas Barton

Miami,FL

Summary

Versatile Property Manager with proven skills in cost-effective property operations, maintaining high occupancy rates and generating steady revenues. Collaborated with tenants, owners and service providers to consistently meet property management requirements. Coordinated repairs, met with prospective tenants and resolved business concerns.

Overview

13
13
years of professional experience

Work History

Property Manager

Harbor Group Management Company
Miami, Florida
03.2020 - Current
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
  • Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
  • Exercised direct supervision over property staff.
  • Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
  • Solicited and analyzed bids for repairs, renovation and general maintenance.
  • Drafted and monitored budgets for overall maintenance and operations.
  • Monitored market trends to ensure competitive pricing structures for units under management.
  • Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
  • Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
  • Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
  • Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
  • Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
  • Collected monthly assessments, rental fees, deposits and payments.

Property Leasing Manager

The Related Group
Doral, FL
08.2019 - 03.2020
  • Generated over $70K in new lease revenue for Doral’s newest Luxury apartment community
  • Formulate comprehensive weekly reporting to assess performance, competitor analysis and foot traffic to adjust occupancy goals and remain strategic in market approach
  • Manage weekly lead acquisition traffic to strategize the development of prospects and align on Marketing efforts
  • Collaborate with key stakeholders to ensure a cohesive promotion strategy such as Revenue, Marketing, developers and owners
  • Mentored leasing consultants to Implement strategic initiatives to contribute to team occupancy goal of 95%.

Property Leasing Consultant

The Related Group
Doral, FL
03.2017 - 07.2019
  • Achieved 2018 occupancy level of 95% property stability within first year of opening Doral’s The Flats Luxury community
  • Generated 40% of yearly leases for Doral’s newest Luxury apartment community
  • Successfully opened two brand new complex properties in Doral and Wynwood for The Related Group
  • Suggested Marketing plans, promotions and other advertising strategies that resulted in increased occupancy
  • Planned and organized tenant events to encourage renewals and promote a sense of community.

Media Marketing Account Executive

MSSmedia
Miami, FL
01.2016 - 10.2016
  • Promoted Marketing initiatives for various education institutions to achieve incremental consumer impressions
  • Established and maintained client relationship’s through out of home and digital advertising such as Off Campus Housing
  • Analyzed performance of marketing programs to identify areas of opportunity for optimization and improvement.

Customer Relationship Management, Specialist

Trivillage Multisport
Miami, FL
09.2014 - 05.2015
  • Recognized needs of customer through personal conversation, response to their requests and gauging customer satisfaction
  • Organized and maintained detailed records for product orders and billing, to ensure products were delivered in a timely manner
  • Identified areas of opportunity for product optimization by providing personalized customer experience that best fit their needs.

Personal Banker

Wells Fargo
Boulder, CO
07.2012 - 07.2014
  • Manage customer’s personal and business portfolio while expanding banking relationships
  • Built and maintained long term relationships by providing exceptional customer service
  • Problem solving client’s needs through a needs based selling approach
  • Created new account relationships with the goal of gaining 100% of client’s business.

Education

Bachelor of Arts - Applied Economics

Florida State University
12.2010

Skills

  • Property Management
  • Tenant relations
  • Staff Management
  • Leasing and sales
  • Property Inspections
  • Fair housing mandates
  • Knowledge of leasing and market conditions
  • Customer service-focused
  • Multi-family property management
  • Skilled multi-tasker
  • Adaptable

Languages

Spanish
Professional

Timeline

Property Manager

Harbor Group Management Company
03.2020 - Current

Property Leasing Manager

The Related Group
08.2019 - 03.2020

Property Leasing Consultant

The Related Group
03.2017 - 07.2019

Media Marketing Account Executive

MSSmedia
01.2016 - 10.2016

Customer Relationship Management, Specialist

Trivillage Multisport
09.2014 - 05.2015

Personal Banker

Wells Fargo
07.2012 - 07.2014

Bachelor of Arts - Applied Economics

Florida State University
Thomas Barton