Thomas Becker
Philadelphia,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
29
29
years of professional experience
Work History
Tile Setter
Rite Way Tile
Boothwyn , PA
12.2003 - Current
- Cut tiles and marble to project specifications by using power wet saws and tile cutters.
- Cleaned all work areas after completing each job assignment.
- Measured, cut, and installed ceramic tile, marble, and stone using hand tools and power cutting tools.
- Ensured that all customer requirements were met before leaving job site.
- Repaired damaged tiles by replacing them with new ones or patching them up with matching pieces.
- Grouted walls, floors and countertops with appropriate materials.
- Laid out tile patterns and ensured proper alignment of tiles.
- Collaborated with other tradespeople such as plumbers, electricians, masons, in order to complete projects efficiently.
- Adhered to safety regulations while working onsite.
- Provided customers with information about tile care and maintenance procedures.
- Applied waterproofing membranes to showers, tubs, sinks. to prevent water seepage into underlying structures.
- Utilized plywood and mortar to level different surfaces before laying marble and tile.
- Assisted other tradespeople in completion of their tasks when needed.
- Loaded supplies onto truck for delivery to job sites.
Warehouse Worker
Jacquins Liqour
Philadelphia, PA
01.2000 - 12.2003
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Staged and sorted multiple types of products for loading.
- Followed established guidelines for picking orders accurately.
- Recognized defective material and reported issues to management.
- Received and tracked incoming inventory shipments.
- Maintained stock levels in accordance with company policies.
Customer Service Representative
Reliable
Philadelphia, PA
07.1995 - 08.1999
- Answered customer inquiries and provided accurate information regarding products and services.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
High School Diploma -
Central High School
Philadelphia, PA06-1997
Some College (No Degree) - Finance
Temple University
Philadelphia, PASkills
- Problem assessment and resolution
- Tile application
- Hand tools
- Commercial and residential projects
- Quality Control
- Shipping and receiving
- Warehouse Operations
- Warehouse Organization
- Paperwork Processing
- Customer consulting
References
- Joe Cuccurullo Rite Way Tile, President 610-368-7216
- John Cuccurullo Roman Mosiac, Tile Setter 484-832-2945
- Gary Greipp Ground Penetration & Restoration, Inc., Superintendent 215-651-7166
Timeline
Tile Setter
Rite Way Tile
12.2003 - Current
Warehouse Worker
Jacquins Liqour
01.2000 - 12.2003
Customer Service Representative
Reliable
07.1995 - 08.1999
High School Diploma -
Central High School
Some College (No Degree) - Finance
Temple University
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