Parts Specialist
Central Valley Trailer Repair, CVTR
01.2003 - 07.2016
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Tracked parts use and charged items to customer accounts for billing.
- Kept checkout areas stocked with eye-catching merchandise to boost per-customer revenue.
- Satisfied customers with fast, knowledgeable service, of Truck & Trailer parts.
- Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.
- Ordered parts from various distributors to fulfill demands.
- Stocked and managed stock of parts.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Researched vehicles and parts via physical catalogs and electronic means.
- Reached out to vendors outside usual network to find parts not available from traditional sources.