Summary
Overview
Work History
Education
Skills
Timeline
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Thomas Belongie

Summary

Accomplished Assistant Manager with many yeas of in-depth experience consistently rising through ranks. Well-versed in morale building, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.


Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.


Im dedicated to Woodlands Market and will make a difference here if giving the next opportunity.

Overview

12
12
years of professional experience

Work History

Assistant Store Manager

WOODLANDS MARKET
09.2021 - Current
  • Maintain positive customer relationships by responding quickly to customer service inquiries.
  • Respond to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Develop and maintain strong relationships with vendors to facilitate timely product delivery.
  • Train new employees on proper protocols and customer service standards.
  • Monitor daily cash discrepancies, inventory shrinkage and drive-off.
  • Handle problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Track employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Mitigate business risks by working closely with staff members and assessing performance.

Service Technician

HVAC
09.2020 - 09.2021
  • I'm EPA certified to handle Refrigeration.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.

Assistant Store Director

Safeway
12.2015 - 09.2020
  • Supervised employees and different store departments.
  • Partnered with store director to interview, hire, train and develop department managers and team members to build and sustain high in-store performance.
  • Responded to customer complaints and comments.
  • Checked employee break times and schedule adherence.

Shift Leader

Round Table Pizza
05.2013 - 12.2015
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.

In-Home Caregiver

In Home Supportive Services
02.2012 - 12.2015
  • Assisted disabled clients to support independence and well-being.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.

Landscaper/Laborer

Yardguys
02.2012 - 05.2013
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Operated landscaping equipment with focus on safety and machine longevity.
  • Installed lights, sprinklers and other outdoor features based on requirements.

Education

High School Diploma -

Chana High School
Auburn, CA
06.2012

Skills

  • Inventory Counting
  • Operations Oversight
  • Vendor Management
  • Staff Management
  • Inventory Control
  • Customer Relations
  • Budgeting and Cost Control
  • Staff Supervision
  • Strategic Merchandising
  • Stock Management
  • Shift Scheduling
  • Store Opening and Closing
  • Cash Auditing

Timeline

Assistant Store Manager

WOODLANDS MARKET
09.2021 - Current

Service Technician

HVAC
09.2020 - 09.2021

Assistant Store Director

Safeway
12.2015 - 09.2020

Shift Leader

Round Table Pizza
05.2013 - 12.2015

In-Home Caregiver

In Home Supportive Services
02.2012 - 12.2015

Landscaper/Laborer

Yardguys
02.2012 - 05.2013

High School Diploma -

Chana High School

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Thomas Belongie