THOMAS BERRY
Brooklyn,NY
Summary
To secure a position in an establishment where I may utilize my interpersonal skills and education towards upward mobility and advancement.
Developed leadership and coordination skills in fast-paced, team-oriented environment. Streamlining operations, and fostering teamwork. Looking to transition into new field where these skills can drive successful outcomes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Coordinator
Salt and Straw
08.2025 - Current
- Coordinated daily shift activities to optimize workflow and enhance team performance.
- Provided support in resolving customer inquiries, enhancing satisfaction and loyalty.
- Analyzed operational processes to identify areas for improvement and streamline tasks.
- Collaborated with management to develop strategies for increasing productivity and morale.
- Successfully managed conflicts among staff members, resulting in improved morale and reduced workplace tension.
- Consistently enforced company policies and procedures while remaining sensitive to individual needs of staff members when addressing disciplinary matters or resolving conflicts.
- Monitored food inventory and supplies to prevent waste.
Ice Cream Scooper
Salt and Straw
12.2024 - 08.2025
- Provided exceptional customer service while serving ice cream and other treats.
- Maintained cleanliness and organization of work area, ensuring compliance with health standards.
- Operated POS system efficiently to process customer transactions accurately.
- Assisted in inventory management by restocking supplies and monitoring product levels.
- Adapted quickly to varying customer demands during peak hours, ensuring timely service.
- Learned menu items thoroughly to provide recommendations and answer customer inquiries effectively.
- Demonstrated adaptability in learning various roles within the store such as cashiering, refilling toppings bar or cleaning duties when needed.
BOH Team Member
Wonder
08.2024 - 12.2024
- Assisted in food preparation, ensuring adherence to safety and hygiene standards.
- Maintained cleanliness of kitchen equipment and workstations to promote a safe environment.
- Collaborated with team members to streamline workflow during peak service hours.
- Supported inventory management by organizing supplies and monitoring stock levels.
Restaurant Crew Member
Raising Cane's
02.2024 - 08.2024
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Prepared food items according to safety and quality standards, maintaining high hygiene levels.
- Assisted in training new crew members on standard operating procedures and best practices.
- Collaborated with team members to optimize workflow during peak service hours.
- Demonstrated versatility by cross-training in various stations within the restaurant, contributing to overall team productivity.
Skills
- Strong leadership
- Decision-making capacity
- Positive attitude
- Problem-solving
- Team motivation
- Strategic thinking
- Creative problem solving
- Verbal and written communication
- Inventory counts
- Assigning work
- Training assistance
- Team supervision
Certification
- New York state food handlers License: 4/25 - current
Languages
Spanish
Professional Working
Timeline
Shift Coordinator
Salt and Straw
08.2025 - Current
Ice Cream Scooper
Salt and Straw
12.2024 - 08.2025
BOH Team Member
Wonder
08.2024 - 12.2024
Restaurant Crew Member
Raising Cane's
02.2024 - 08.2024
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