Thomas Brady
Windermere,FL
Summary
Dynamic culinary professional with experience at Universal Orlando, excelling in food preparation and sanitation practices. Proven ability to enhance guest satisfaction through exceptional customer service and teamwork. Skilled in operating kitchen equipment efficiently while maintaining a clean and organized workspace, ensuring high-quality standards in a fast-paced environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
BOH Line Cook
Universal Orlando
Orlando, FL
12.2024 - Current
- Prepared fresh ingredients for daily menu items in fast-paced kitchen environment.
- Operated kitchen equipment including grills, fryers, and ovens safely and efficiently.
- Collaborated with team members to ensure timely and accurate food preparation.
- Maintained cleanliness and organization of workstations during busy service periods.
- Followed food safety guidelines to ensure quality and sanitation standards were met.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
Disney College Program Intern
Walt Disney World Resort
Orlando, FL
01.2024 - 12.2024
- Greeted guests and provided personalized service information.
- Managed guest inquiries and resolved issues promptly.
- Recommended dining, entertainment, and recreational options to visitors.
- Assisted with special requests and unique guest experiences.
- Collaborated with team to enhance guest satisfaction initiatives.
- Handled complaints from customers in an efficient manner while working towards satisfactory resolutions.
- Maintained a professional presence at the front desk area by adhering to dress code standards.
Administrative Assistant
PFFCU
Philadelphia, PA
10.2022 - 01.2024
- Organized and maintained electronic and physical filing systems for documents.
- Communicated with vendors to order supplies and handle inquiries efficiently.
- Maintained office inventory by tracking supplies and placing orders as needed.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Maintained office supplies inventory by checking stock to determine inventory level.
Education
Trade Degree - EMT
Rowan University
Glassboro, NJ06-2023
Some College (No Degree) - Nursing
Rowan College At Gloucester County
Sewell, NJSkills
- Food preparation
- Equipment operation
- Sanitation practices
- Quality control
- Customer service
- Stock rotation
- Workstation setup
- Food safety
- Adaptability
- Workstation cleanliness
Certification
- EMT License (June 2023)
Opening Restaurant
- Part of the opening team of Universal Epic Universe. (line cook at Atlantic)
- Opened the fine dining restaurant Atlantic in Epic Universe
References
References available upon request.
Timeline
BOH Line Cook
Universal Orlando
12.2024 - Current
Disney College Program Intern
Walt Disney World Resort
01.2024 - 12.2024
Administrative Assistant
PFFCU
10.2022 - 01.2024
Trade Degree - EMT
Rowan University
Some College (No Degree) - Nursing
Rowan College At Gloucester County
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