Thomas Brewer
Barnesville,GA
Summary
Motivated Insurance adjuster specializing in residential property loss and damages. Quickly seeks resolutions of all claims with emphasis on fairness and thoroughness. Trustworthy and dependable.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Independent Insurance Adjuster
Self Employed Services
09.2020 - Current
- Improved claim processing efficiency by conducting thorough investigations and timely documentation of property damage.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information on claim status.
- Managed a large caseload, prioritizing tasks to ensure timely completion and accurate settlement of claims.
- Collaborated with insurance carriers, agents, and policyholders to gather necessary information for accurate claim assessments.
- Reduced fraud instances by conducting meticulous investigations and identifying suspicious claims patterns.
- Maintained updated knowledge of insurance policies, regulations, and industry trends for effective claim handling.
- Provided comprehensive reports to management detailing claim findings, recommendations, and overall performance metrics.
- Streamlined communication among various parties involved in the claims process through active collaboration and clear correspondence.
- Increased claims resolution speed by effectively negotiating settlements with policyholders or their representatives within established authority limits.
- Managed sensitive situations with empathy while maintaining professional boundaries during interactions with distraught policyholders.
- Assisted in training new adjusters, sharing best practices for efficient case management and successful claim resolutions.
- Attended industry conferences to stay current on emerging trends in the field of insurance adjusting, fostering continuous improvement in my work methods.
- Developed strong rapport with clients by consistently providing excellent service throughout the claims process.
- Evaluated policy coverage details using advanced analytical skills to determine appropriate payout amounts accurately without overpayment or underpayment issues arising later on down the line between parties involved within an incident report scenario contextually relevant towards each unique situation encountered daily basis when working as an Independent Insurance Adjuster representing various companies across different states nationwide USA region specific locations accordingly so forth thus far henceforth moving forward hereafter going onwards prior past experience wise speaking terms.
- Maintained accurate records of all claim activities, ensuring easy access to information for audits and reviews.
- Utilized advanced software tools to efficiently manage claims workload, track progress, and generate detailed reports on overall performance metrics.
- Conducted site visits to assess the extent of damage and accurately estimate repair costs for proper settlement calculations based upon industry standard guidelines applicable within respective jurisdictional areas where licensed as an Independent Insurance Adjuster.
- Prepared summaries of damage, payments, and policy coverage.
- Examined claims forms and other records to determine insurance coverage.
- Documented all investigation activity and presented reports to management.
- Answered customer questions regarding deductibles.
- Evaluated insurance policies and analyzed damages to determine coverage.
Education
Property And Casualty Insurance - GA Adjusters License
PLG Insurance Training
Smyrna, GA06.2019
GED -
Tillinghurst Education Center
Columbus, GA10.2004
Skills
- GA Claims Adjuster License
- AL Claims Adjuster License
- FL Claims Adjuster License
- SC Claims Adjuster License
- MS Claims Adjuster License
- LA Claims Adjuster License
- AR Claims Adjuster License
- UT Claims Adjuster License
- KY Claims Adjuster License
- Proficient in High Volume Catastrophe Claims/Daily Claims -20-40 claims per week
- Proficient in Symbility and Xactimate
- Available for Deployment or Daily Opportunities
- Time Management
- Technical Knowledge
- Computer Proficiency
- Fraud Detection
- Problem Solving
- Interpersonal Communication
- Regulatory Compliance
- Customer Service
- Attention to Detail
- Analytical Skills
- Professional Ethics
- Team Collaboration
- Policy Analysis
- Decision Making
- Organizational Skills
- Insurance Law Understanding
- Resourcefulness
- Adaptability
- Claims Investigation
- Financial Acumen
- Critical Thinking
- Damage Assessment
- Report Writing
- Active Listening
- Liability Determination
- Conflict Resolution
- Casualty and Property Loss
- Insurance Policy Coverage Knowledge
Certification
GA Insurance Adjuster License #3244229
NPN : 19241683
PLG Insurance Training Center
Smryna, GA 30082
Timeline
Independent Insurance Adjuster
Self Employed Services
09.2020 - Current
Property And Casualty Insurance - GA Adjusters License
PLG Insurance Training
GED -
Tillinghurst Education Center
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