Thomas Brinkley
Horn Lake,MS
Summary
Data-driven professional with experience leveraging POS insights to optimize workflow efficiency, inventory, and customer outcomes in fast-paced environments. Pursuing certifications in SQL, Tableau, and Data Analytics to transition into an analyst role and support data-driven decision-making.
Overview
4
4
years of professional experience
Work History
Head Bartender
Chillis
Southaven, Mississippi
04.2024 - Current
- Analyzed weekly drink sales patterns to identify top-selling products, and optimized inventory placement, improving the speed of service and workflow efficiency.
- Analyzed datasets to identify trends and patterns for decision-making.
- Engaged with customers to enhance their dining experience and preferences.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
Quality Assurance Analyst
O'Reilly Auto Parts Distribution Center
Horn Lake, Mississippi
03.2023 - 03.2024
- Conducted thorough quality inspections on incoming and outgoing automotive parts.
- Developed and maintained quality assurance documentation for process consistency.
- Collaborated with team members to identify areas for process improvement.
- Executed test plans and protocols to ensure product compliance with standards.
- Analyzed data to identify trends and potential quality issues in operations.
Server
Guadalajara Grill
Horn Lake, Mississippi
05.2022 - 05.2023
- Provided exceptional customer service in a fast-paced restaurant environment.
- Managed table settings and maintained cleanliness throughout the dining area.
- Collaborated with team members to handle high-volume dining shifts efficiently.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Assisted in training new servers.
Education
BBA - Management Information Systems
University of Memphis
Memphis, TN05-2026
Associate of Arts - General Studies
Northwest Mississippi Community College
Senatobia, MS05-2020
Skills
- Tableau
- SQL
- Excel
- Analysis
- Project management
- Team collaboration
- Communication skills
- Professionalism and dependability
Timeline
Head Bartender
Chillis
04.2024 - Current
Quality Assurance Analyst
O'Reilly Auto Parts Distribution Center
03.2023 - 03.2024
Server
Guadalajara Grill
05.2022 - 05.2023
BBA - Management Information Systems
University of Memphis
Associate of Arts - General Studies
Northwest Mississippi Community College