Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Thomas Brown

Cainsville,MO

Summary

Highly motivated professional with 25 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Shop Owner

Andy's Body Shop
Cainsville, MO
06.2013 - Current
  • Developed pricing strategy and set competitive rates for services such as car repairs, painting, and detailing.
  • Hired and trained staff members on customer service skills and use of tools and equipment.
  • Created detailed invoices for customers outlining cost of labor, parts, taxes.
  • Organized inventory records to track usage of parts and supplies over time.
  • Maintained accurate records of customer accounts including payments received or due.
  • Provided estimates for repair costs based on information provided by customers or technicians.
  • Monitored employee performance regularly to ensure high-quality results are achieved.
  • Scheduled appointments for customers seeking body shop services.
  • Assisted technicians with diagnosing problems with vehicles brought into the shop.
  • Explained repair procedures to customers before beginning work on their vehicles.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.

Automotive Collision Technician

Pettijohn Auto
Bethany, MO
07.2008 - 10.2012
  • Performed inspections and repairs on vehicles to ensure safety, reliability and performance standards were met.
  • Repaired minor body damage such as dents, scratches, rust spots and paint chips using a variety of tools.
  • Installed new parts such as bumpers, fenders and mirrors according to manufacturer's specifications.
  • Removed upholstery, door panels and interior trim components to gain access to vehicle body and frame.
  • Filled dents with plastic filler or bondo-type materials, sanded surfaces to prepare them for painting.
  • Applied sealer primer coats before painting the surface with enamel or lacquer topcoat finishes.
  • Aligned frames using hydraulic jacks and welding equipment as necessary.
  • Tested repaired electrical systems such as wiring harnesses for proper operation after installation of new parts.
  • Cut out damaged sections of metal from vehicles using power cutting tools.
  • Applied protective coatings such as waxes or polishes to protect the exterior finish of vehicles.
  • Utilized hoists, lifts and jacks in order to safely raise vehicles off the ground during repairs.
  • Assisted other technicians in disassembling major components such as transmissions or engines when needed.
  • Used diagnostic scanners to identify problem areas within vehicle's electronic control system.
  • Organized and maintained work areas free of potential hazards.
  • Replaced damaged car fenders, grills and panels.
  • Sanded, refinished and painted car bodies to improve appearance and overall value.
  • Welded broken parts and filled in dents to create smooth vehicle bodies.

Heavy Duty Diesel Mechanic

Premium Standard Farms
Princeton, MO
05.1999 - 07.2008
  • Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
  • Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
  • Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
  • Utilized computer diagnostic equipment to troubleshoot electrical issues in vehicles.
  • Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
  • Tested components with appropriate instruments to ensure proper operation.
  • Identified additional needed repairs by conducting visual inspections of the vehicle's interior and exterior.
  • Adjusted vehicle components according to specifications utilizing testing equipment such as dynamometers or chassis charts.
  • Maintained accurate records of work performed in accordance with company standards.
  • Consulted with customers regarding service options available based upon their needs.
  • Explained technical diagnoses and needed repairs to non-mechanical individuals who lack technical knowledge.
  • Assisted fellow mechanics when necessary during complex repairs.
  • Researched parts availability from vendors in order to complete repairs efficiently.
  • Organized tools and supplies neatly within the workspace for easy access during maintenance tasks.
  • Educated customers about basic automotive maintenance techniques they can perform themselves at home.
  • Monitored shop equipment to maintain safe working condition.
  • Assessed vehicles or machinery to accurately diagnose and repair issues.
  • Kept detailed records of repairs, labor involved and parts used.
  • Maintained garage safety protocols to meet regulatory and company expectations.
  • Executed preventive and corrective maintenance on work trucks and other vehicles.
  • Examined loose bolts and specified safety devices on vehicles and made adjustments.
  • Diagnosed and repaired vehicles during road call situations.
  • Connected electrical wiring to control panels and electric motors.
  • Engaged with customers to determine automotive requirements and communicate vehicular defects or problems.
  • Leveraged diagnostic tools and equipment to identify vehicle issues.
  • Completed required paperwork and delivered to customer.
  • Interpreted drawings and schematics to pinpoint sources of mechanical issues.
  • Performed maintenance inspections, tune-ups, oil changes and other key services.
  • Repaired, replaced and adjusted brakes.

Education

High School Diploma -

Trenton Sr. High School
Trenton, MO
05-1998

Collision Technology - Collision Repair

Grand River Technical School
Chillicothe, MO
05-1998

Skills

  • Project planning and creation
  • Team leadership and management
  • Budgeting and project control
  • Process improvement
  • Cost Containment
  • Verbal Communication
  • Critical Thinking
  • Punctuality

Certification

  • VMACK Electrical Certification.
  • IMACA A/C Certification.
  • Mo. State Inspection License.
  • Collision Tech. Certification

Timeline

Shop Owner

Andy's Body Shop
06.2013 - Current

Automotive Collision Technician

Pettijohn Auto
07.2008 - 10.2012

Heavy Duty Diesel Mechanic

Premium Standard Farms
05.1999 - 07.2008

High School Diploma -

Trenton Sr. High School

Collision Technology - Collision Repair

Grand River Technical School

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