Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thomas Cadotte

Seattle,WA

Summary

Encouraging manager and dynamic leader with strong analytic problem solving abilities with a proven track record within both the community and service industries. Proficiency enhancing day-to-day operations and elevating customer satisfaction while demonstrating excellent in P&L management and staff development while driving consistent increase in profitability and growth. Skilled in fostering team unity and executing strategic initiatives to surpass objectives. Expertise in project management, operations optimization, vendor relations/negotiations and client/staff retention.

Overview

8
8
years of professional experience

Work History

General Manager

Sushi by Scratch Restaurants
09.2024 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

General Manager

AFURI Izakaya
10.2023 - 09.2024
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Formulated policies and procedures to streamline operations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

FOH Manager

Alouette
01.2023 - 10.2023
  • Improved customer satisfaction by implementing efficient front-of-house operations and staff management techniques.
  • Handled customer complaints effectively, resolving issues promptly to maintain brand reputation and garner positive reviews.
  • Implemented new menu items in coordination with the chef, boosting overall sales revenue.
  • Enhanced communication between FOH staff members by holding daily pre-shift meetings updating on changes in menus or promotions.

Sous Chef/Staff Lead

Livvie Smalls Events
08.2020 - 05.2023
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Contributed to successful catering events by coordinating meal preparation and execution, exceeding client expectations on each occasion.
  • Lead large and small scale events for private events and in home dining for an exclusive list of recurring clientele.
  • Provided education materials and guided culinary experiences for clients and their guests, focusing on the effective use and benefits of cannabis fusion into the culinary world.

District Trainer/Coffee Master

Starbucks
10.2022 - 02.2023
  • Enhanced employee skill sets through development and execution of comprehensive training curriculums.
  • Provided coaching and mentorship to trainers across the district, resulting in a consistent approach to instruction and increased learner outcomes.
  • Facilitated ongoing professional development opportunities for employees, fostering a culture of continuous learning.

Portfolio Manager

The Management Trust
08.2018 - 03.2020
  • Facilitated portfolio performance review and implemented new strategies.
  • Managed diverse portfolios, ensuring proper diversification and alignment with client objectives.
  • Negotiated favorable terms with external service providers to reduce costs while maintaining high-quality services for clients.
  • Collaborated with cross-functional teams to develop integrated wealth management solutions for high-net-worth clients.
  • Negotiated with financial product providers to secure better rates and terms, enhancing portfolio profitability.

Assistant Manager

FPI Management
05.2017 - 08.2018
  • Managed property financial records by collecting rent from 300+ tenants and reconciling monthly accounts payable and receivable.
  • Conducted move-out and move-in inspections to determine charges for damages and market readiness.
  • Prepared and processed lease and rental applications using Yardi.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.

Assistant General Manager

NIWA Japanese BBQ
09.2016 - 10.2017
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
  • Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.

Education

Bachelor of Science - Biochemistry

West Texas A&M University
Canyon, TX
05.2016

Skills

  • Leadership and team building
  • Operations Management
  • P&L Management
  • Staff Training and Development
  • Project Management
  • Problem resolution
  • Relationship building
  • Community Engagement

Timeline

General Manager

Sushi by Scratch Restaurants
09.2024 - Current

General Manager

AFURI Izakaya
10.2023 - 09.2024

FOH Manager

Alouette
01.2023 - 10.2023

District Trainer/Coffee Master

Starbucks
10.2022 - 02.2023

Sous Chef/Staff Lead

Livvie Smalls Events
08.2020 - 05.2023

Portfolio Manager

The Management Trust
08.2018 - 03.2020

Assistant Manager

FPI Management
05.2017 - 08.2018

Assistant General Manager

NIWA Japanese BBQ
09.2016 - 10.2017

Bachelor of Science - Biochemistry

West Texas A&M University

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Thomas Cadotte