Thomas Callen
Milwaukee,WI
Summary
Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Overview
38
38
years of professional experience
Work History
Lead Security Officer
Ascension Healthcare
11.2012 - Current
- Enhanced security measures by conducting comprehensive risk assessments and implementing tailored solutions.
- Streamlined daily operations for increased efficiency, effectively delegating tasks to team members.
- Reduced response times to incidents through rigorous training exercises and efficient resource allocation.
- Ensured compliance with company policies and regulatory standards by conducting regular audits and addressing any issues promptly.
- Mentored junior staff members, fostering a positive work environment and promoting teamwork to achieve shared goals.
- Conducted thorough investigations into security breaches, identifying root causes and implementing corrective actions to prevent recurrence.
- Optimized resource utilization by regularly evaluating staffing levels and adjusting schedules as needed based on business requirements.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Officer in Charge
Wheaton Franciscan Healthcare
08.1986 - 09.2012
- Improved overall unit efficiency by implementing streamlined processes and procedures.
- Enhanced team performance through consistent coaching and mentorship of junior personnel.
- Developed comprehensive training programs tailored to individual skill sets, resulting in increased proficiency among personnel.
- Oversaw daily operations, ensuring smooth execution of tasks and timely completion of projects.
- Resolved complex issues through critical thinking and effective communication with stakeholders.
- Fostered a positive work environment by cultivating strong relationships among team members and promoting open communication channels.
Education
Skills
- Incident Response
- Crisis Management
- CCTV Monitoring
- Emergency Preparedness
- Threat Assessment
- Alarm Response
- Adaptability
- Team Leadership
- Staff Training
- Decision Making
- Attention to Detail
- Customer Service
- Organizational Skills
- Problem Solving
- Report Writing
- Conflict Resolution
Timeline
Lead Security Officer
Ascension Healthcare
11.2012 - Current
Officer in Charge
Wheaton Franciscan Healthcare
08.1986 - 09.2012
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