Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Thomas Cardinal

Clearwater,FL

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Overview

23
23
years of professional experience

Work History

General Manager

Us Auto Sales
04.2021 - Current
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Analyzed market trends and competitor activities to create competitive advantages.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Assisted in recruiting, hiring and training of team members.

General Manager

Jiffy Lube Live
03.2019 - 03.2021
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Analyzed market trends and competitor activities to create competitive advantages.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

General Manager

Family Motors
02.2016 - 03.2019
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Analyzed market trends and competitor activities to create competitive advantages.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Assisted in recruiting, hiring and training of team members.

General Manager of Operations

Rent To Own Stores
04.2000 - 02.2016
  • Developed and maintained relationships with external vendors and suppliers.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Worked for several different rto store, took over challenged store of growth and income, turned them around to have growth and increased income by over 80%.
  • trained, hired
  • went back to the basics of the job.
  • Trained, coached and mentored staff to support smooth adoption of new [Type] program.
  • Increased profit by streamlining operations.

Education

High School Diploma -

Lake Mary High School
Lake Mary, FL
06.1984

Skills

  • Product Costing
  • Quick Tech QlikView
  • Sales Activities
  • Economic Analysis
  • Staff Training
  • Staff Development
  • Profit and Loss
  • Sales Team Development
  • Customer Service

Timeline

General Manager

Us Auto Sales
04.2021 - Current

General Manager

Jiffy Lube Live
03.2019 - 03.2021

General Manager

Family Motors
02.2016 - 03.2019

General Manager of Operations

Rent To Own Stores
04.2000 - 02.2016

High School Diploma -

Lake Mary High School
Thomas Cardinal