Summary
Work History
Education
Skills
Timeline
Generic

Raeonnah Thomas

Santa Rosa,CA

Summary

Developed effective time management and organizational skills in fast-paced environment. Now looking to transition into new field, leveraging experience in managing complex scheduling tasks. Offering strong organizational skills and natural ability to learn and adapt quickly. Ready to use and develop communication and problem-solving skills in Routing and Scheduling role. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Work History

Lead Retail Sales Associate

Intrepid Boutique
09.2020 - 03.2021
  • Participated in team meetings to discuss sales targets, strategies for improvement, and methods for increasing overall performance.
  • Handled cash register operations accurately, processing transactions efficiently while adhering to company policies.
  • Ensured a welcoming store atmosphere, maintaining cleanliness standards and promptly addressing any customer concerns.
  • Provided excellent customer service to cultivate loyalty and satisfaction.
  • Mentored new associates, sharing best practices and helping them develop their selling skills for improved performance.
  • Facilitated positive customer experiences by resolving issues promptly and professionally.
  • Completed thorough opening/closing procedures each day without supervision, ensuring a secure and orderly store environment.
  • Supported management in achieving overall store objectives, assisting with staff training sessions as needed.
  • Achieved high levels of repeat business, establishing rapport with customers and remembering their preferences.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Florist

Kendal Floral @ COSTCO
02.2021 - 02.2021
  • Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
  • Maintained fresh inventory through proper rotation, storage, and display methods.
  • Provided customers with care directions for flower arrangements.
  • Contributed to a positive work environment through collaborative problem-solving and supportive teamwork among staff members.
  • Developed positive relationships with clients and vendors to boost rapport and trust.
  • Developed loyal customer base through attentive service, expert advice, and consistent high-quality product offerings.
  • Nurtured flowers to maintain quality and promote longevity.
  • Increased sales revenue with exceptional customer service and upselling techniques.
  • Boosted team productivity with clear communication, delegation of tasks, and time management skills.
  • Resolved customer complaints with empathy and professionalism, maintaining positive store image.

Education

High School Diploma -

Piner High School
Santa Rosa, CA
07-2020

Skills

  • Customer relationship building
  • Store operations
  • Scheduling coordination
  • Policy enforcement
  • Teamwork and collaboration
  • Honest and dependable
  • Time management
  • Reliable and responsible
  • Attention to detail
  • Strong communication and interpersonal skills

Timeline

Florist

Kendal Floral @ COSTCO
02.2021 - 02.2021

Lead Retail Sales Associate

Intrepid Boutique
09.2020 - 03.2021

High School Diploma -

Piner High School

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