Thomas Carnagie

* Lead team members through intense work place challenges

* Trained new recruits, maintained firm expectations while still being encouraging.

* Boosted morale of team members through grueling days- making work a friendly but still professional environment.

• Assisted with day-to-day operations, managing employees, and solving problems.
• Worked flexible hours
• Used critical thinking to break down problems, evaluate solutions, and make decisions.

*Proficient in deescalating situations - handled high pressure

customer interactions and team member conflicts.

* Detail oriented when processing orders, and handling payments.

*Adapted quickly to changing environments while still going by the book. (company procedure)