Thomas Chapman
Lake Ronkonkoma
Summary
Hands-on Project Manager recognized for flawless execution and finding solutions to complex problems. Communicative and reliable professional polished in developing scopes and objectives and maintaining comprehensive project documentation. Commended for unexcelled record of completing critical projects on schedule and within budget.
Overview
9
9
years of professional experience
Work History
Project Manager
Allstate Sales Group
New York
01.2024 - Current
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Provided guidance to team members regarding tasks assigned to them.
- Developed and maintained project plans, timelines, and budgets.
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
- Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
- Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
- Built and established strong partnerships with teams, vendors and contractors.
- Drove continuous improvement of project delivery process by providing strong leadership.
Restaurant Manager
Public House 49
Patchogue
03.2016 - 12.2023
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Implemented effective marketing campaigns to increase revenue and improve brand awareness.
- Collaborated with local businesses to create mutually beneficial partnerships.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Provided exceptional customer service by anticipating guest needs before they arise.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
- Analyzed financial statements to identify areas of improvement or cost savings opportunities.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Adhered to all health department regulations regarding food storage and preparation.
Education
Bachelor of Science - Finance
Long Island University
Brookville, NY05-2019
Skills
- Team leadership
- Effective communication
- Time management
- Strategic planning
- Risk assessment
- Decision making
- Advanced problem solving
- Staff retention
- Performance evaluations
- Relationship building
- Task prioritization
- Vendor sourcing
- Performance improvements
Accomplishments
- United States military special operations contact
Timeline
Project Manager
Allstate Sales Group
01.2024 - Current
Restaurant Manager
Public House 49
03.2016 - 12.2023
Bachelor of Science - Finance
Long Island University
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