Summary
Overview
Work History
Education
Skills
Certification
Computer Skills
Timeline
Generic

Thomas Clark

Akron,OH

Summary

Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Business & Integration Arch Specialist

Accenture
06.2020 - Current
  • Started with Accenture as part of an acquisition
  • Work alongside other team members to design technical requirements based on client needs
  • Develop APEX classes, Triggers, and Lightning Web Components based on client needs
  • Manage offshore team to coordinate development and testing work on project
  • Developed a custom search application utilizing LWC, Aura components, and APEX
  • Search functionality had 23 fields that could be used in any combination
  • Search would return degree data in a data table after dynamically building SOQL statement to select results
  • Implemented EDA undergraduate prospect management and event management at Big 10 university
  • Onboard and train new and existing users
  • Implemented Salesforce NPSP for a non-profit and migrated their data onto the Salesforce platform from Insightly CRM
  • Implemented a highly performant instance of Financial Services Cloud for a client looking to onboard 50,000 users in a single org
  • Technical Lead for implementation of Salesforce Education Cloud for the continuing education department of a Big 10 university
  • Developed speech-to-text proof of concept using Lightning Web Components and the built-in capabilities of web browsers.

Senior Consultant

Sierra-Cedar, LLC
07.2019 - 06.2020
  • Implement Salesforce in the higher education and non-profit areas working with NPSP, Service Cloud, EDA, and Experience Cloud (Community Cloud)
  • Gather client specifications and turn them into functional deliverables
  • Develop APEX, Visualforce, Aura and Lightning Web Components
  • Created a custom registration application for client for their Community Cloud portal utilizing Lightning Web Components
  • Optimized Aura components in Lightning App that handle large number of records decreasing load and search time by 50%

Senior Consultant

Attain, LLC
01.2019 - 07.2019
  • Implement Salesforce in the non-profit and higher education areas
  • Take gathered specifications and turn them into functional deliverables
  • Train clients on functionality, reporting, and analytics
  • Developed declarative configuration, APEX, Visualforce, Lightning Components, and Experience Sites
  • Be the 'go to' person for questions and develop trusted relationship with clients
  • Prioritize multiple projects while utilizing Agile project methodologies
  • Finished the facilitation and moving of a client from a previous Salesforce org utilizing Fonteva to a new org using the Nonprofit Success Pack
  • Migrated all data from old org to new using Talend Open Studio.

Senior Application Developer

Kent State University
11.2016 - 01.2019
  • Mentor new developers in Kent State University programming standards in Salesforce
  • Suggest best practices for continual improvement of development lifecycle according to the Salesforce best practices
  • Guide users through gathering of requirements and assist in agile development style
  • Executed full application life cycle designing, coding, testing, implementing, maintaining, and supporting complex applications software
  • Develop and maintain Lightning Solutions utilizing the Lighting framework
  • Help to develop and maintain integration services for data coming from and to Salesforce
  • Finished the consolidation of 34 separate calendars across the University into one where anyone could create an event that would go through an approval process
  • When approved the event could be published to the universities Drupal portal
  • As part of the calendar project, we also developed an award system for students if they attended certain events where they would receive points
  • After a defined range of points was earned a prize was offered
  • Automation of emails, inventory of prizes, and internal notification was developed for the project.

Application Developer

Kent State University
10.2013 - 11.2016
  • Write, test, and implement applications that are part of or are tied to the highly visible Salesforce CRM using data integration, APEX, Aura and Lightning Web Components, and Visualforce
  • Gather requirements from end users on updates and changes to new and existing applications
  • Conduct high level support on existing software and applications that Kent State University administrative staff use daily
  • Worked with the Ellucian Banner student information system
  • Helped to implement Banner 9
  • A complete overhaul of the internal and public facing student information system.

Education

Bachelor of Science in Technology -

Kent State University
Kent, OH

Master of Business Administration -

Youngstown State University
Youngstown, OH
05.2025

Skills

  • Creative thinking
  • Customer Relations
  • Data analysis
  • Project Planning
  • Quality Assurance
  • Stakeholder engagement
  • Team leadership

Certification

  • Admin Superset
  • App Builder Superset
  • Developer Superset
  • Salesforce Application Architect Certification
  • Salesforce Certified Administrator
  • Salesforce Certified App Builder
  • Salesforce Certified Platform Developer I
  • Salesforce Certified OmniStudio Consultant
  • Salesforce Certified OmniStudio Developer
  • Salesforce Sharing and Visibility Designer
  • Salesforce Data Architecture and Management Designer
  • Salesforce Certified Experience Cloud Consultant
  • Salesforce Certified Education Cloud Consultant
  • Salesforce Certified Non-profit Cloud Consultant
  • Salesforce Certified Marketing Cloud Account Engagement Specialist
  • Salesforce Certified User Experience Designer
  • Salesforce Certified Business Analyst

Computer Skills

APEX, SOQL, SOSL, Lightning Framework, Lightning Web Component development, Salesforce declarative development, HTML, JavaScript, CSS, PL/SQL, PHP, Ionic, Visual Studio Code IDE, Conga, FormAssembly, Salesforce, Banner, TargetX, Windows Desktop OS, Mac OSX, Linux

Timeline

Business & Integration Arch Specialist

Accenture
06.2020 - Current

Senior Consultant

Sierra-Cedar, LLC
07.2019 - 06.2020

Senior Consultant

Attain, LLC
01.2019 - 07.2019

Senior Application Developer

Kent State University
11.2016 - 01.2019

Application Developer

Kent State University
10.2013 - 11.2016

Bachelor of Science in Technology -

Kent State University

Master of Business Administration -

Youngstown State University

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Thomas Clark