THOMAS CLUTE
Tucson,AZ
Summary
Experienced with IT infrastructure management and team leadership. Utilizes strategic planning to optimize technology solutions. Track record of driving efficiency and innovation in IT operations.
Overview
14
14
years of professional experience
Work History
IT Manager
Quebedeaux Buick GMC
01.2015 - 11.2025
- Designed and implemented 5-year technology plan which reduced hardware costs by $41,500
- Managed a team of 5 IT professionals, reducing downtime by 20% through effective troubleshooting
- Led Active Directory integration for 90+ endpoints while increasing internet speeds by 50%
- Consolidated and drafted updated policies and procedures increasing team efficiency by 60%
- Performed network optimization and database management, increasing productivity by 20%
- Installed a rollover network provider in case of emergency to avoid downtime
- Designed and maintained dashboards through Tableau and SQL to monitor KPIs
- Fostered and maintained relations with vendors
Lead NOC Technician
Vaisala
04.2012 - 01.2015
- Monitored and maintain network stability in a 24 x 7 x 365 Network Operations Environment Center
- Responded and resolved issues in multiple weather instrumentation networks
- Trained a team of 6 NOC employees and improved efficiency by 15%
Education
Bachelor of Science - Risk & Security Analysis
Penn State University
05.2017
Skills
- SQL Server
- Tableau
- Vendor Management
- Strategic Planning
- Budgeting
- Policy Writing
- IT Project Management
- TCP/IP
- Network administration
- IT asset management
- Technical troubleshooting
Timeline
IT Manager
Quebedeaux Buick GMC
01.2015 - 11.2025
Lead NOC Technician
Vaisala
04.2012 - 01.2015
Bachelor of Science - Risk & Security Analysis
Penn State University