Thomas Coccia
Fort Lauderdale,FL
“Nothing great was ever achieved without enthusiasm”
Ralph Waldo Emerson
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
23
23
years of professional experience
Work History
Director of Research and Special Projects
Automated HealthCare Solutions
01.2009 - Current
- Evaluate company's legal documentation to verify alignment with state and federal regulatory requirements.
- Member of Legal Department connecting Sales and Marketing strategies to foster achievement of revenue goals.
- Leverage professional networks with HR Department to run company's safety and training programs including Chief of Business Continuity Team since 2010.
- Member of Broward CEO Group that successfully predicted and authored the COVID pandemic in Company's annual 2018-2019 Disaster Recovery Plan.
- Work closely with Executive leadership Team and the Company's Investment Board of Directors to guide operational strategies and to allocate lobbying budgets based off each states political outlook evaluated quarterly.
- Wrote testimony for lobby team that is top 3 political contributor in Florida annually for all Committee and Floor hearings.
- Signed off and assisted in recruiting, hiring and training of team members.
- Increased company revenue by successfully convincing and educating legislators and regulators with legal research on proposed legislation and regulations for all 50 states.
- Started out-of-office critical thinking strategy meetings to break down internal workflow issues, evaluate each Employee's personal career goals, Brainstorm group approved new projects and review metrics both individually and as a department.
Assistant Vice President of Operations
ABN AMRO Mortgage Group
06.2001 - 12.2009
- Monitored compliance with various types of regulations to avoid FCC penalties.
- Managed Financial Institution relationships with Community banks CITI offered.
- Trained new employees on proper protocols and customer service standards for Closing Department Queue.
- Trained and guided team members with HR Department to maintain high productivity monthly and performance metrics quarterly including all mandated compliance and harassment courses.
- Assisted in recruiting, hiring and training of team members for Broward's largest Employer in 2006.
- Observed each employee's individual strengths and initiated mentoring a weekly program to improve areas of weakness.
- Ran Systemic Issue Process Team and implemented business strategies, increasing revenue and effectively targeting new markets.
- Achieved Six Sigma Black Belt as CITI was second company to adopt GE product in 2003.
- Worked with original owner of mortgage.com domain Garth Graham on project that accurately predicted financial collapse of 2007 due to over leverage of mortgage backed sucurites in investment portfolios.
Education
Bachelor of Science - Communications And Business Psychology
01.1992
- FAU Baseball
- Student Government and Special Olympics
- Private Fundraising for Disabled Kids
Accomplishments
Created a comprehensive legislative and regulatory national tracking system for all initiatives that could affect the Company's business model.
Hired, wrote and supplied research for all lobbyists and expert witnesses for State and Federal Legislative Committee testimonies.
Became a political stakeholder in 33 states regulatory Board's that propose rule-making that affect Company's business model.
Spoke at National Conferences with updates on initiatives affecting industry and forecasted political realities to leaders for upcoming new policy.
Recognized by 4 State Agencies to sit on policy Board's and steering committee's.
Affiliations
- Special Olympics
- Broward CEO Alliance
- Broward Outreach Felllowship Programs
- The First Tee
Certification
Six Sigma Green Belt
The National Institute for Lobbying and Ethics (NILE)
Human Resource Employee Engagement
Timeline
Director of Research and Special Projects - Automated HealthCare Solutions
01.2009 - Current
Assistant Vice President of Operations - ABN AMRO Mortgage Group
06.2001 - 12.2009
Florida Atlantic University - Bachelor of Science, Communications And Business Psychology
Similar Profiles
Nicholas PecenkaNicholas Pecenka
ATM Business Owner/Operator at Automated Convenience Solutions LLCATM Business Owner/Operator at Automated Convenience Solutions LLC
Payden BelkPayden Belk
Panel Electrician at Morse Group/Automated Solutions Of America IncPanel Electrician at Morse Group/Automated Solutions Of America Inc
Maison HallMaison Hall
Service Technician at Automated Business SolutionsService Technician at Automated Business Solutions
Will PowersWill Powers
Account Executive at iMedXAccount Executive at iMedX
Jaime UrbinaJaime Urbina
Warehouse Worker at Invicta Watch GroupWarehouse Worker at Invicta Watch Group