Summary
Overview
Work History
Education
Skills
Timeline
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Thomas Cole

Hendersonville,NC

Summary

Skilled Technician with a proven track record with the ability to cope with safety and enhancing technician training programs. Demonstrates exceptional attention to detail while swiftly mastering new technologies. Streamlined processes and improved satisfaction, showcasing dedication and the ability to learn quickly.

Logistics is my preferred career choice. I have more experience from my military service to delivering dumpsters and roof materials.

Overview

14
14
years of professional experience

Work History

Technician

Jimmy’s Automotive
12.2021 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Streamlined processes by implementing efficient workflows and improving technician training programs.
  • Completed preventive maintenance on machines to enhance production and maintain quality.

Delivery Driver

Best Buy Metals
03.2021 - 09.2021
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Technician

Power Source Diesel
10.2019 - 03.2021

Dumpster Delivery

Holloway Roofing Unlimited
06.2018 - 10.2019
  • Developed contingency plans for potential disruptions such as weather events or equipment breakdowns, minimizing delays in service delivery.
  • Coordinated with customers to schedule pickups, optimizing delivery timelines and minimizing delays.
  • Operated rolloff equipment trailer to pick up and drop off dumpster cans for both residential and commercial customers

Motor Vehicle Operator

United States Air Force, USAF
05.2010 - 05.2018
  • Successfully and safely operated vehicles from a small car to tri axle lowboy trailers, hauling big equipment, including but not limited different types of equipment around aircraft and hazardous cargo
  • Multiple years inside of warehouse as well performing logistic duties, accounting for supplies in loading and unloading trucks
  • Implemented GPS technology for more precise navigation, saving time on daily routes.
  • Improved customer satisfaction by providing timely and efficient transportation services.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Assisted in training new hires on company policies, procedures, and safe driving techniques.

Education

High School Diploma -

Clyde A Erwin High School
Asheville, NC
2009

Skills

  • Attention to Detail
  • Customer Service
  • Works Well Under Pressure
  • Multitasking and Organization
  • Clean and efficient
  • Ability to learn new and different task quickly
  • Dedicated and committed

Timeline

Technician

Jimmy’s Automotive
12.2021 - Current

Delivery Driver

Best Buy Metals
03.2021 - 09.2021

Technician

Power Source Diesel
10.2019 - 03.2021

Dumpster Delivery

Holloway Roofing Unlimited
06.2018 - 10.2019

Motor Vehicle Operator

United States Air Force, USAF
05.2010 - 05.2018

High School Diploma -

Clyde A Erwin High School

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Thomas Cole