Highly motivated professional with [Number] years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
OWNER/Operations Supervisor
TX STAR GENERAL CONTRACTOR
Mesquite, TX
03.2021 - 01.2024
Managed daily operations of business, including hiring and training staff.
Developed strategic plans to increase profitability and efficiency.
Identified new opportunities for growth, expansion, and diversification.
Created marketing campaigns to attract new customers.
Negotiated contracts with vendors and suppliers.
Oversaw budgeting and financial management.
Maintained relationships with existing clients by providing superior customer service.
Implemented quality assurance processes to ensure product excellence.
Organized events such as trade shows and conferences.
Reviewed legal documents related to business operations.
Ensured compliance with local, state, and federal regulations.
Developed policies and procedures for the organization.
Provided direction and guidance to employees.
Monitored performance of personnel against goals set forth by the company.
Conducted performance reviews for employees on a regular basis.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Set pricing structures according to market analytics and emerging trends.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Developed and implemented successful sales strategies to meet business goals.
OWNER/Supervisor
TLC LANDSCPING & CONSTRUCTION
Mesquite, TX
03.2009 - 09.2021
Managed daily operations of business, including hiring and training staff.
Developed strategic plans to increase profitability and efficiency.
Identified new opportunities for growth, expansion, and diversification.
Created marketing campaigns to attract new customers.
Oversaw budgeting and financial management.
Maintained relationships with existing clients by providing superior customer service.
Implemented quality assurance processes to ensure product excellence.
Organized events such as trade shows and conferences.
Reviewed legal documents related to business operations.
Ensured compliance with local, state, and federal regulations.
Developed policies and procedures for the organization.
Provided direction and guidance to employees.
Monitored performance of personnel against goals set forth by the company.
Conducted performance reviews for employees on a regular basis.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Set pricing structures according to market analytics and emerging trends.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
Led startup and creation of operational procedures and workflow planning.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Enhanced operational performance by developing effective business strategies, systems and procedures.
Hosted special events to boost brand awareness and increase community engagement.
Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy.
Kept records for production, inventory, income and expenses.
Determined pricing for products or services based on costs and competition.
Interviewed, trained and supervised employees.
Managed operations budgeting, accounts payable and accounts receivable and payroll.
Construction Superintendent
TISEO PAVING
Mesquite, TX
09.2001 - 08.2005
Directed team of 10-15 crew members in daily operations and assigned tasks.
Monitored and evaluated performance of crew members, providing feedback and coaching as needed.
Trained new hires on job duties, safety protocols, and company policies.
Developed work schedules to ensure adequate staffing levels.
Ensured compliance with all health and safety regulations.
Inspected equipment for proper operation before use by crew members.
Assisted in resolving customer complaints or issues quickly and efficiently.
Maintained accurate records of employee attendance, hours worked, vacation time.
Performed general maintenance on tools and equipment used by the crew.
Provided technical support to crew members when operating machinery or equipment.
Organized inventory of supplies necessary for job completion; ordered additional materials when needed.
Coordinated with other departments regarding scheduling conflicts between crews.
Reviewed blueprints and plans prior to beginning a job to ensure accuracy of measurements and specifications.
Scheduled periodic meetings with crew members to discuss progress and goals achieved.
Analyzed data from completed jobs to identify areas for improvement in efficiency or quality.
Investigated any accidents or incidents that occurred on the job site; implemented corrective actions where appropriate.
Conducted regular reviews of work orders to confirm completeness of project requirements.
Resolved any disputes among crew members in a professional manner while upholding company policy.
Participated in hiring process for new employees; conducted interviews and reference checks as needed.
Responded promptly to customer inquiries concerning services provided by the crew.
Mentored newly hired crew members to prepare each for job roles.
Established and maintained professional working relationships with employees.
Delegated daily tasks to team members to optimize group productivity.
Managed multiple employees in various job tasks throughout phases of project completion.
Organized crew placement per job function when assigning work.
Settled issues among crew members by addressing problems immediately and mediating disagreements.
Inspected cleanliness, organization and safety of job sites after every shift.
Enforced safety mandates and OSHA restrictions with good leadership skills.
Supervised project contributions to meet organizational deadlines and expectations.
Developed and implemented strategies to enhance team performance, improve processes and boost results.
Resolved employee issues, complaints and requests-for-clarification to keep projects on track.
Suggested changes in working conditions and use of equipment to increase crew efficiency.
Observed safety protocols and manufacturer's instructions when using heavy machinery and equipment.
Completed minor adjustments and repairs to assigned equipment.
Displayed high standards for quality workmanship and routinely double-checked work.
Read plans, instructions or specifications to determine work activities.
Operated equipment with strong focus on safety and ground communication.
Understood how to operate and maintain job site equipment safely and for maximum productivity.
Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
Inspected sites before and after construction projects.
Cleaned or prepared construction sites to eliminate hazards.
Lubricated, cleaned or repaired machinery or equipment.
Loaded or unloaded building materials to distribute machinery or tools.
Coordinated phases of construction projects from inception to completion.
Controlled traffic passing near, in or around work zones.
Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
Performed site activities required of green-certified construction practices.
Positioned, aligned or sealed concrete wall sections or pipes.
Tended pumps, compressors or generators to provide power or heat or move materials.
Installed sewer, water or storm drain pipes using pipe-laying machinery or laser guidance equipment.
Education
High School Diploma -
Mesquite High School
Mesquite, TX
05-1988
Skills
Business Management
Marketing Tactics
Budget Administration
Sales Oversight
Staff Management
Staff Hiring
Contract Negotiation Expertise
Marketing
Human Resources
Sales Leadership
Verbal and Written Communication
Cash Flow Optimization
Project Estimating
Business Planning
Employee Development
Client Service
Business Development
Customer Relations
Team Oversight
Profit and Loss Analysis
Financial Planning
Negotiation
Design Coordination
Strategic Planning
Hiring and Staffing
Sales Management
Relationship Building
Bidding Processes
Budget Development
Quality Management Systems
Operations Management
Project Management
Cost Reduction
Contract Management
Certification
OHSHA SAFETY COURSES, CPR AND FIRST AID, TRAFFIC CONTROL CLASSES, JOBSITE SAFETY CLASSES
Accomplishments
SERVED IN THE U.S. ARMY AND ARMY TEXAS NATIONAL GUARD WITH HONORABLE DISCHARGE FOR 10 YEARS FROM 02/1988 TO 02/1998
Timeline
OWNER/Operations Supervisor
TX STAR GENERAL CONTRACTOR
03.2021 - 01.2024
OWNER/Supervisor
TLC LANDSCPING & CONSTRUCTION
03.2009 - 09.2021
Construction Superintendent
TISEO PAVING
09.2001 - 08.2005
High School Diploma -
Mesquite High School
OHSHA SAFETY COURSES, CPR AND FIRST AID, TRAFFIC CONTROL CLASSES, JOBSITE SAFETY CLASSES
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