THOMAS COLTRANE KALISKY-TETREAULT
REDI CANNABIS
Waltham,MA
14
years of professional experience
Experienced team leader with a proven track record of delivering exceptional customer service, seeking to leverage strong interpersonal skills in a healthcare setting. Committed to fostering meaningful relationships with colleagues and patients to contribute to a collaborative and supportive environment. Passionate about making a positive impact in the healthcare industry through dedicated service and teamwork.
Work History
Team Leader
5 Months- Led daily operations, ensuring compliance with cannabis regulations and safety protocols.
- Supervised team performance, fostering a culture of collaboration and continuous improvement.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
TEAM LEADER
2 Years 1 Month- Supported expansion of customer base to include medical patients.
- Provided excellent customer service to maintain customer satisfaction and support smooth service experiences.
- Allocated required tools and resources to enable team success.
- Managed daily interactions to create welcoming atmosphere for customers and team members.
- Achieved and maintained high proficiency in Dutchie back office and register operations.
- Managed accurate accounting for POS drawers, ensuring proper security of safe and store building at end of day.
CANNABIS ADVISOR
3 Years 1 Month- Helped Patients pick and purchase the product that meets their needs.
- Helped educate Patients and the public on cannabis.
- Worked to help reduce the stigma around cannabis and cannabis use
- Proper cash handling and POS operation
- Proper fulfillment of Dutchie orders
- Worked as part of a team
- Worked to meet or exceed expectations
- Checked Identification
- Checked Patients into the CCC portal
- Handled Metrc audits
- Helped resolve Patients concerns and complaints
- Followed all local and CCC guidelines
DELI AND SEAFOOD CLERK
2 Months- Prepare seafood per customer orders
- Managed sharpening and sanitizing of slicers to ensure safe, clean food-preparation equipment.
- Complete catering orders
- Managed sanitation temperature parameters and maintained production log book records.
- Completed weekly inventory counts and maintained accurate stock records.
- Managed distributor order placement for ongoing procurement operations.
- Managed invoice processing and payment handling workflows.
- Collaborated with accounting to maintain accurate financial processing.
DELI CLERK
2 Years 4 Months- Provided excellent customer service and developed relationships with repeat customers
- Developed new sandwich recipes that were adopted throughout the company within a cost-effective framework
- Managed inventory and ordering process
- Completed catering platters to customer specifications
- Trained and oriented new staff
- Managed Sanitation, Temperature, and Production log books
MEAT CLERK
8 Months- Provided excellent customer service
- Proficient with many cutting techniques for beef, pork, chicken, and fish
- Produced ground beef and house-made sausage
- Followed HAACP Guidelines
- Managed Sanitation, Temperature, and Production log books
- Cleaned and maintained Meat and Seafood cases
- Managed department inventory process
- Handled invoices and payments
- Handled the ordering process
ASSISTANT PRODUCE MANAGER
3 Years 1 Month- Covered produce manager’s vacations and medical leave
- Managed department inventory process
- Determined department’s produce needs and completed necessary orders
- Managed produce staff
- Provided excellent customer service
- Maintained Health Department and ServSafe
- Standards, all areas of the department
- Stocked, rotated, and displayed products, including prepping of greens
- Prepping of custom fruit baskets and platters
- Managed, Completed inventory every two weeks
PRODUCE CLERK
5 Months- Provided excellent customer service
- Stocked, rotated, and displayed products, including prepping of greens
- Designed and prepped custom fruit baskets and platters
- Maintained clean department sales and work areas
- Completed inventory every two weeks
- Part of the team that set up and opened the Waltham location
ASSISTANT PRODUCE MANAGER
10 Months- Provided excellent customer service
- Stocked, rotated, and displayed products, including prepping of greens
- Designed and prepped custom fruit baskets and platters
- Maintained clean department sales and work areas
- Managed, Completed inventory every two weeks
- Handled orders, invoices, and payments
CUSTOMER SERVICE/FRONT END SUPERVISOR, CASHIER
1 Year 7 Months- Promoted from Cashier to Customer Service/Front End Supervisor
- Managed cashiers, including scheduling of mandatory work breaks
- Balanced office and cashier drawers, prepared nightly deposit
- Successfully resolved customer issues, including returns, complaints
- Maintained a clean and friendly work environment
- Checked IDs when necessary for purchase of alcohol, tobacco, and lottery products
- Familiar with multiple types of POS systems
Education
High School Diploma - FAA
PART 107 SMALL UAS INITIAL-PART 61 PILOTS
Skills
Effective team collaboration
Problem-solving
Strong attention to detail
Technical support
Implementation of safety procedures
Multitasking
Proficient in computer applications
Microsoft Office proficiency
Timeline
Team Leader
Green Meadows
05.2026 - CurrentRead More
TEAM LEADER
REDI CANNABIS
09.2024 - CurrentRead More
CANNABIS ADVISOR
GARDEN REMEDIES
08.2021 - 09.2024Read More
DELI AND SEAFOOD CLERK
ROCHE BROTHERS
05.2021 - 07.2021Read More
DELI CLERK
BROTHERS MARKETPLACE
01.2019 - 05.2021Read More
MEAT CLERK
BROTHERS MARKETPLACE
05.2018 - 01.2019Read More
ASSISTANT PRODUCE MANAGER
DONELANS SUPERMARKETS
03.2015 - 04.2018Read More
PRODUCE CLERK
MARKET BASKET
10.2014 - 03.2015Read More
ASSISTANT PRODUCE MANAGER
DONELANS SUPERMARKETS
12.2013 - 10.2014Read More
CUSTOMER SERVICE/FRONT END SUPERVISOR, CASHIER
DONELANS SUPERMARKETS
05.2012 - 12.2013Read More
LINCOLN-SUDURY REGIONAL HIGH SCHOOL
Read More
High School Diploma from FAA
Read More