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Personable and organized with effective communication and problem-solving skills. Skilled in client assessment, resource coordination, and data management. Dedicated to enhancing service delivery and client outcomes through support and efficient case handling.

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Professional with significant experience in case management, skilled in developing and implementing client care plans that address individual needs and circumstances. Known for fostering team collaboration and driving results, adaptable to changing environments, and capable of managing multiple priorities. Proficient in needs assessment, resource coordination, and client advocacy, consistently maintaining high standards and results-oriented approach.

Accomplished Registered Nurse with 30+ years of experience dedicated to quality care of diverse patients. Skillfully blend hands-on skills with advanced background in the acute care settings. Work effectively with all levels of healthcare providers, physicians and administrators to address patient needs.
Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Possesses excellent time management skills, top customer-relations abilities and strong communication methods. Continually seeking new ways to improve management expertise, enhance team experience, boost organization morale and improve overall team focus.


Thomas Conroy

Work History

Case Management Resource Coordinator (CMRC)

Utilization Management Nurse Consultant

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Bachelor of Science - Nursing

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Proud US Navy Veteran

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Case Management Resource Coordinator (CMRC)

Utilization Management Nurse Consultant

University of Illinois At Chicago

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