Thomas Costelli
Tampa,FL
Summary
Business professional prepared for leadership role with extensive experience in managing operations and driving business success. Proven track record of effectively overseeing daily operations, implementing strategic plans, and optimizing resources. Highly focused on team collaboration and achieving results, with reputation for reliability and adaptability. Expertise in financial management, staff development, and customer relations.
Experienced with strategic planning, financial management, and team leadership. Utilizes industry knowledge to drive business growth and operational efficiency. Track record of creating and implementing innovative strategies to enhance profitability and productivity.
Overview
9
9
years of professional experience
Work History
Owner/Doors and Windows Installation
TMC Installations LLLC
Tampa, FL
10.2023 - Current
- Developed marketing strategies to enhance brand visibility and customer engagement.
- Managed daily business operations, ensuring efficient workflow and resource allocation.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
Windows and Doors Installer
John Dwyer Construction
Tampa, FL
08.2016 - 10.2023
- Installed various residential and commercial structures according to specifications and blueprints.
- Operated hand and power tools to execute precise installations efficiently.
- Collaborated with team members to ensure timely project completion and adherence to quality standards.
- Conducted site assessments to determine project requirements and material needs.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
- Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
- Reduced callbacks for installation adjustments by ensuring quality control during initial setup.
Education
Bachelor of Science - Social Sciences
University of South Dakota
Vermillion, SD07-1995
Skills
- Effective decision making
- Operational excellence
- Customer focus
- Strategic visioning
- Client relationship building
- Relationship and team building
- People and culture
- Project management
- Goal setting
- Analytical and critical thinker
- Balanced work ethic
- Contract negotiation
- Systems thinker
- Solution innovation
Timeline
Owner/Doors and Windows Installation
TMC Installations LLLC
10.2023 - Current
Windows and Doors Installer
John Dwyer Construction
08.2016 - 10.2023
Bachelor of Science - Social Sciences
University of South Dakota