Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Thomas Couch

Mckeesport,PA

Summary

Dynamic and results-oriented professional with a proven track record at UPS, adept in heavy lifting and fostering team collaboration. Excelled in reducing package damage rates and enhancing team productivity through effective leadership and problem-solving skills. Demonstrated adaptability and physical strength, committed to maintaining OSHA compliance and optimizing warehouse operations.

Overview

9
9
years of professional experience

Work History

Package Handler

Amazon
07.2024 - Current
  • Followed safety regulations to maintain safe work environment.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
  • Supported team morale by fostering positive communication and collaboration among coworkers.

Front Line Supervisor

United Parcel Service, UPS
07.2021 - 07.2024
  • Coordinated and managed line shutdowns, production startups and changeovers.
  • Managed work station assignments, employee breaks and shift rotations to achieve assigned objectives.
  • Facilitated teamwork by encouraging open communication among staff members and conducting regular meetings.
  • Enhanced team productivity by implementing efficient scheduling and task allocation processes.
  • Assessed staff performance regularly, implementing performance improvement plans when necessary to bring underperforming employees up to standard expectations.
  • Managed and prioritized production processes and implemented production plans.
  • Streamlined operations, identifying areas for improvement and implementing necessary changes.

Shipping and Receiving Clerk

Angstrom Sciences
09.2018 - 07.2021
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.

Tablet Technician

Atrium Innovations
07.2016 - 01.2019
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Optimized system performance thorough testing and analysis.

General Laborer

Sun Industrial
01.2018 - 09.2018
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Completed tasks efficiently for timely project completion within set deadlines.
  • Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.

Education

South Allegheny High School
McKeesport, PA
06.2016

Skills

  • Heavy lifting
  • Team collaboration
  • Package unloading
  • Adaptable to change
  • OSHA compliant
  • Record keeping
  • Willing to learn
  • Problem-solving
  • Physical strength and stamina
  • Warehouse operations

Accomplishments

UPS- 2022 Frontline Supervisor Training School “Top Gun” - Overall best in class

Timeline

Package Handler

Amazon
07.2024 - Current

Front Line Supervisor

United Parcel Service, UPS
07.2021 - 07.2024

Shipping and Receiving Clerk

Angstrom Sciences
09.2018 - 07.2021

General Laborer

Sun Industrial
01.2018 - 09.2018

Tablet Technician

Atrium Innovations
07.2016 - 01.2019

South Allegheny High School

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Thomas Couch