Thomas Crawford
Las Vegas,NV
Summary
Years of working in various retail, food service, and hospitality industries have fostered a strong sense of teamwork and communication. During this time, I have also come to realize my tendency to thrive most as an employee when challenged, and having realized this, I am seeking a place of employment where I can learn, and continue to grow my skillset.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
01.2019 - 05.2019
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled lines and crowds of 50+ patrons with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Sales Associate
7-eleven
06.2017 - 07.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Electrician Helper
Crana Electric
10.2015 - 05.2016
- Pulled wire through conduits and through holes in walls and floors.
- Organized materials and tools in to maintain clean and neat work areas.
- Helped complete system installations, digging trenches, and breaking up concrete.
- Improved workplace organization by maintaining a clean and hazard-free environment for all team members during projects.
- Enhanced electrical system safety by assisting in the installation and maintenance of wiring, conduits, and fixtures.
- Tested electrical systems and continuity of circuits in electrical wiring, equipment and fixtures using various testing devices.
- Contributed to safe work practices by consistently following established guidelines and protocols during electrical installations and repairs.
Education
Electrical Certification - Electrician
Electrical Training Center, Copiague
Copiague05.2015
High School Diploma -
The Summit School
Jamaica, NY06.2014
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Client Service
- Conflict Resolution
- Customer Needs Assessment
- Display Setup
- Point of sale operation
Timeline
Barista
Starbucks
01.2019 - 05.2019
Sales Associate
7-eleven
06.2017 - 07.2018
Electrician Helper
Crana Electric
10.2015 - 05.2016
Electrical Certification - Electrician
Electrical Training Center, Copiague
High School Diploma -
The Summit School
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