Thomas Cross

• Audited and corrected discrepancies in inventory numbers.
• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
• Trained newcoming employees with a focus on accuracy and productivity.
• In the top 10% of all nationwide employees for time management, and accuracy of counts.

• Oversee employees and managers in various locations for a total of 50 employees and 4 managers. Hiring, training, scheduling, and payroll. Leading monthly team meetings to evaluate and encourage growth.
• Budget management exceeding profit margins by 20%. Weekly Inventory, product ordering, and assessment of loss.
• Maintain quality of service and cleanliness in all locations per company and city guidelines with monthly inspections.
• Director of marketing and catering events including the annual event "Shop With a Cop" .

Manager 08-11

• Direct daily operations providing a high caliber environment for customers and employees alike.
• Coordinate, train, and supervise staff so that guest service and food quality standards are met per company regulations.
• Ensure that all sales, budget, and profit goals are met.

Assistant Manager 06-08

• Cleaned and maintained the beverage area, display cases, equipment, and order transaction area.
• Planned and prepared food for parties, holiday meals, luncheons, special functions, and other social events.
• Greet and service customers with exceptional hospitality

• Direct, train, and supervise team members in daily activities to ensure meeting of deadlines.
• Provide exceptional guest experiences.
• Construction and placement of store fixtures and signing.
• Project completed

• Oversee and direct construction project from conception to completion.
• Operation of powered equipment/ organization and key holding of offsite operations
• Development and training of new team members.
• Project completed

• Promoted to Head Chef in 6 months from Line Cook. Responsible for the expedition and supervision of BOH operations.
• Ensure food quality and following of food safety guidelines.
• Delivered an exceptional dining experience with friendly, fast service.
• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
• Preparation of a variety of food including meat, poultry, seafood, fruits, vegetables, and dessert.
• Local Kiwanis Liaison.
• Successful development of full catering menu, marketing, and service team.
• Facilitation of "Saturday Night Classic Car Shows" voted in Ohio's top ten summer car shows every year since conception.