Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thomas Crowder

Falls Church,VA

Summary

Skilled in training and coaching security team members to achieve high standards of security across the board. Experienced in conducting patrols, performing screenings, and reviewing CCTV footage for signs of suspicious activity. Proficient in strategies for diffusing tensions, preventing criminal activity and managing tense situations. Familiar with conducting screenings, patrolling grounds, monitoring feeds. Seasoned trainers and mentors bring security new members up to speed quickly for optimal performance. Excellent background in total security planning. Achievements include dramatic increases to building security by reorganizing security layout and reducing incidents of theft, vandalism and unauthorized access. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. High-achieving management professional possessing excellent communication, organizational, and analytical capabilities. Devises innovative solutions to resolve business and technology challenges. Eager to advance business goals through careful team management Hands-on Project Manager recognized for flawless execution and finding solutions to complex problems. Communicative and reliable professional polished in developing scopes and objectives and maintaining comprehensive project documentation. Commended for unexcelled record of completing critical projects on schedule and within budget. Insightful Project Manager dedicated to identifying and cultivating team members' skills and talents. Polished in implementing continuous enhancements and building and maintaining accurate project budgets. Focused and driven team player practiced in leading multiple simultaneous projects leveraging proven project management tools.

Overview

7
7
years of professional experience

Work History

Security Director

Clarendon Ballroom
Arlington, VA
07.2021 - Current
  • Oversaw development and implementation of security policies, procedures, and protocols to ensure organizational security.
  • Implemented new security protocols to prohibit trespassing and increase safety.
  • Developed and updated policies to keep employees safe from violence and harassment in workplace.
  • Coordinated emergency response activities in case of natural disasters or other emergencies.
  • Set and managed security policies covering operations.
  • Recommended equipment and services to improve facility and network security.
  • Created and rolled out budget for security department.
  • Developed and implemented training procedures for newly hired personnel.
  • Maintained effective working relationships with local and state government agencies and collaborated closely on investigations.
  • Improved resource planning and allocation by streamlining security and administrative programs, business management operations and inventory control.
  • Analyzed trends in crime statistics within the organization's jurisdiction to inform future decisions.
  • Worked closely with local law enforcement to coordinate security operations and investigations.

Project Manager

Karma Construction
Marlow Heights, MD
12.2021 - 01.2023
  • Negotiated with project stakeholders or suppliers to obtain resources or materials.
  • Generated and tracked change orders and other contractual modifications affecting budget and schedule.
  • Identified project needs by reviewing project objectives and schedules.
  • Conferred with project personnel to identify and resolve problems.
  • Maintained records of all documents related to each project including specifications, change orders, invoices.
  • Coordinated resources across multiple departments and teams as needed for successful completion of projects.
  • Led meetings with internal team members, consultants and contractors.
  • Managed multiple projects with competing deadlines simultaneously.
  • Built and established strong partnerships with teams, vendors and contractors.
  • Prepared cost estimates for projects of varying sizes.

Remote Customer Service Representative

Family Dollar
Marlow Heights, MD
07.2019 - 08.2021
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Presented existing and prospective customers with valuable service or product information to aid in decision-making.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.

Security Officer

Securitas Security Services USA
Glendale, CA
04.2017 - 04.2018
  • Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Assisted with crowd control during large events held at the facility.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Maintained accurate logs of all security related activities.
  • Monitored surveillance cameras and responded to suspicious activity.

Education

Emt-b - Emt

Pennfoster
Penn, PA
06-2025

Bachelor of Science - Environmental Science

University of Maryland - College Park
College Park, MD
06-2021

Skills

  • Policy Development
  • Policy Implementation
  • Security Officer Training
  • Performance Updates
  • Emergency Response
  • Security Team Leadership
  • Security Screening
  • Program Leadership
  • Project Budgeting
  • Project Support
  • Data Entry
  • Security Updates
  • Lesson Plan Development
  • Survey Management
  • Team Exercises
  • Employee Interviewing
  • Virtual Learning Management
  • Training Video Production
  • Human Resources
  • Data Organization
  • Business Needs Analysis
  • Decision-Making
  • Corporate Training Programs
  • Quality Assurance
  • Social Services Support
  • FileMaker Pro
  • Finance

Timeline

Project Manager

Karma Construction
12.2021 - 01.2023

Security Director

Clarendon Ballroom
07.2021 - Current

Remote Customer Service Representative

Family Dollar
07.2019 - 08.2021

Security Officer

Securitas Security Services USA
04.2017 - 04.2018

Emt-b - Emt

Pennfoster

Bachelor of Science - Environmental Science

University of Maryland - College Park
Thomas Crowder