Thomas Crowder
Princeton
Summary
Dynamic operations leader and team member with a proven track record at Anna Acer’s, and I dream of Jenny’s cleaning enhancing team productivity through effective training and mentoring. Skilled in optimizing operational efficiency and resource allocation, I excel in performance tracking and employee supervision, driving results that elevate service quality and performance to the highest levels.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Manager of Operations
Anna Acer’s
Anna, TX
06.2024 - Current
- Monitored staff performance and provided training support to improve team productivity and service quality.
- Implemented process improvements that enhanced operational efficiency and reduced turnaround times.
- Assisted in managing inventory levels and order fulfillment processes to optimize resource allocation.
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Coordinated with General Manager in different operational issues and promotional activities.
- Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
Janitorial Assistant
I Dream of Jenny’s Cleaning
Billings, MT
04.2018 - 01.2021
- Managed operation of cleaning equipment to uphold performance and safety standards.
- Collaborated with team members to streamline cleaning processes and improve efficiency.
- Conducted routine inspections to ensure adherence to quality standards and protocols.
- Maintained cleanliness and organization in residential and industrial buildings
Education
High School Diploma -
Princeton Senior High School
Princeton, TX05.2026
Skills
- Training and mentoring
- Employee supervision
- Scheduling coordination
- Team building
- Operational efficiency
- Performance tracking
- Customer engagement
- Effective leader
- Decision-making
- Scheduling
- Customer service
- Teamwork and collaboration
Certification
- ASE Steering and suspension beginner certification
- ASE Electrical beginner certification
- ASE HVAC beginner certification
- ASE engine mechanical beginner certification
- First year Top technician award in Princeton high schools auto tech program
Timeline
Assistant Manager of Operations
Anna Acer’s
06.2024 - Current
Janitorial Assistant
I Dream of Jenny’s Cleaning
04.2018 - 01.2021
High School Diploma -
Princeton Senior High School