Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Thomas Cruz

Sanford,Florida

Summary

Motivated HVAC technical college student with a strong foundation in problem-solving and attention to detail. Proven track record of enhancing operational efficiency at Amazon by streamlining delivery processes. Versatile experience across food service and government consulting highlights a commitment to teamwork, safety, and quality. Seeking an entry-level opportunity to leverage technical skills and contribute to innovative HVAC solutions.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Delivery Courier

Amazon
Apopka, FL
12.2022 - Current
  • Used cell phones or tablets to upload time, delivery and shipment information into company website or database.
  • Adhered strictly to all applicable laws pertaining to operating a commercial vehicle.
  • Created daily delivery routes to maximize efficiency while minimizing travel time.
  • Maintain a clean safety record.
  • Highlight soft skills, like communication, problem-solving, patience, and attention to detail.

Government Operations Consultant I

Florida Department of Health
Sanford, FL
08.2020 - 11.2022
  • Provided quick responses to locate and talk with the clients, assisted in arranging for clients to isolate themselves, and worked with clients to identify people with whom they have been in close contact, so the contact tracer could locate them.
  • Examples include places of employment, schools, and long-term care facilities.
  • Provide follow-up calls within 5-10 business days to confirm their medical status and refer them to any services they need, such as a testing site, a vaccine site, or any other services as needed.

Food Handler

Gators
09.2019 - 06.2020
  • Back end in of Kitchen Help- prep meals in a timely manner for fresh services
  • Quality-focused and efficient Cook adept at preparing and plating food in high energy, fast-paced kitchens
  • Maintains a clean kitchen, properly washes and sorts soiled dishes, and preps foods as needed

Pipe fitter / Sheet metal duct Handler

Comprehensive Energy Services
06.2017 - 12.2018
  • Build pipe systems used for heating, hot water, cooling, steam, and more
  • They make sure that pipes are cut, installed, and maintained according to specifications
  • Secures pipes to structure with bracket, clamps, and hangers, using hand and power tools
  • Loads, transports, and unloads material, tools, equipment, and supplies

Grill/ Morning Prep

Wendy's
06.2016 - 04.2017
  • Maintained high standards of customer service during high-volume, fast-paced operations
  • Followed procedures for safe food preparation, assembly, and presentation
  • Took initiative to find extra tasks when scheduled duties were completed
  • Mastered point-of-service (POS) computer system for automated order taking

Education

Certificate - HAVC

Southern Technical College
Sanford, FL
06-2025

Associates/ Bachelors in science - Agriculture

Seminole State College at Sanford/Lake Mary
Sanford, FL
02.2025

High School Diploma -

Lake Mary Highschool
Lake Mary, FL
05-2017

Skills

  • Reading Electrical Schematics
  • Troubleshooting with an electrical meter
  • Communication skills
  • Brazing
  • Problem-solving
  • Refrigeration cycle
  • Self-motivation
  • Teamwork
  • Tool identification

Certification

  • OSHA 10

Timeline

Delivery Courier

Amazon
12.2022 - Current

Government Operations Consultant I

Florida Department of Health
08.2020 - 11.2022

Food Handler

Gators
09.2019 - 06.2020

Pipe fitter / Sheet metal duct Handler

Comprehensive Energy Services
06.2017 - 12.2018

Grill/ Morning Prep

Wendy's
06.2016 - 04.2017

Certificate - HAVC

Southern Technical College

Associates/ Bachelors in science - Agriculture

Seminole State College at Sanford/Lake Mary

High School Diploma -

Lake Mary Highschool

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Thomas Cruz