Thomas Cunningham
Anchorage,AK
Summary
Results-driven Drug Gm/HBC manager of 2 1/2 years, with over 12 years of employment for Kroger. Bringing consistent sales increases over both previous year sales, and exceeding current year goals. Exceeded the company's Inventory Accuracy goal of 50%, by maintaining a weekly average of 70% accuracy or higher. Excelled with managing and leading a team to push the department expectations further, without causing stress or overworking employees. Continuous show of reducing overall shrink period after period. High coordination with vendors to get product needed for upcoming sales, with a high volume location selected to push sales further.
FTE Cook for Grand Forks AFB - Quick adaptation to the work environment. Excelled in learning and understanding recipes and product flow.
Storeroom Manager for JBER AFB - Maintained product for food-service for members of the US AirForce. Trained members of US AirForce on ordering and inventory procedures.
Overview
15
15
years of professional experience
Work History
Cook
Senior Valley Living
10.2023 - 08.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
Storeroom Manager
Aramark
06.2022 - 06.2023
- Ordered and maintained foodstuffs and general supplies to feed 500 - 1000 members of the US AirForce daily.
- Inventoried warehouse stock bi-weekly to ensure product accuracy and locate discrepancies.
- Analyzed inventory to identify excess, slow-moving and obsolete inventory and oversaw disposition.
- Strengthened inventory processes to balance supply needs with budget and space limitations.
- Collaborated with multiple vendors to increase product variety and mitigate product loss.
FTE Cook
Aramark
02.2022 - 06.2023
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate for 200 or more members of the AirForce daily.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Changed and sanitized cutting boards and surfaces between tasks to avoid cross-contamination.
Department Manager
Kroger
07.2019 - 01.2022
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
- Supervised 4 full-time and 2 part-time employees.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Assessed, optimized, and elevated operations to target current and expected demands.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Front End Supervisor
Kroger
07.2014 - 07.2019
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Managed customer complaints and rectified issues to complete satisfaction.
- Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
- Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
- Delivered consistent training and close mentoring support to front end employees in operations and customer service strategies.
Front End Cashier
Kroger
10.2009 - 06.2014
- Addressed and resolved customer complaints with friendly and level-headed assistance.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Operated cash register, processing payments of cash, checks, credit cards and gift cards.
- Delivered exceptional customer service with friendly, helpful attitude to promote repeat business.
- Determined customer needs and made recommendations for product selection.
Education
Some College (No Degree) -
Arkansas State University - Beebe
Beebe, ARHigh School Diploma -
Cabot High School
Cabot, AR06.2008
Skills
- Supply and inventory management
- Order processing
- Staff development
- Retail
- Rules and regulations
- Department Head
- Supervisor
- Training and mentoring
- Issue, conflict, and problem resolution
- Adaptability and Flexibility
- Daily Food Preparation
- Cooperative Attitude
References
Anthony Hutton - Current Aramark Manager - Phone: 501-743-8355
D.J. Gibbler - Manager at Kroger - Phone: 501-626-3751
Curtis Jacob - Department Manager at Kroger - Phone: 501-286-9835
Timeline
Cook
Senior Valley Living
10.2023 - 08.2024
Storeroom Manager
Aramark
06.2022 - 06.2023
FTE Cook
Aramark
02.2022 - 06.2023
Department Manager
Kroger
07.2019 - 01.2022
Front End Supervisor
Kroger
07.2014 - 07.2019
Front End Cashier
Kroger
10.2009 - 06.2014
Some College (No Degree) -
Arkansas State University - Beebe
High School Diploma -
Cabot High School
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