Summary
Overview
Work History
Education
Skills
Timeline
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Thomas Day

Spokane

Summary

Experienced with leveraging consultative sales techniques to understand client needs and provide tailored solutions. Utilizes strong negotiation and communication skills to close deals and build lasting relationships. Track record of effective problem-solving and delivering high customer satisfaction.

Overview

8
8
years of professional experience

Work History

Sales Specialist

AImarketing
12.2024 - Current
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built strong client relationships through consistent communication and effective problem solving.
  • Adapted selling approach based on each customers unique needs/preferences; tailoring product offerings accordingly.
  • Contributed to team objectives in fast-paced environment.

Personal Trainer

Lifetime
01.2023 - 01.2024
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Boosted client motivation by setting achievable goals and providing constant support.
  • Was in top 3% of sales for someone who had been there as long as i was each month throughout employment
  • Made new connections and networked with clients outside of one on ones to engage in a less pressure sales space to boost closing rates
  • Exceeded sales targets consistently by identifying new opportunities and successfully closing new clients

Floor Manager

Casa Amigos
10.2020 - 01.2023
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Increased monthly revenue by 20% in the time i was there
  • Created an inclusive workplace atmosphere that fostered teamwork among employees.
  • Went above and beyond for customers to make stronger personal connections which helped with repeat business
  • Boosted sales by implementing new sales techniques that revolve around understanding the customers wants and needs and making them feel heard and valued

Sales Associate

GNC Live Well
11.2018 - 08.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Was top sales associate in store and was in the top 5% of sales in the country throughout my employment

Medical Sales Intern

Stryker
01.2017 - 11.2018
  • Managed customer expectations and helped navigate sales processes.
  • Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
  • Supported client acquisition strategies with pipeline management and lead qualification.
  • Contributed to a positive team environment by actively participating in weekly sales meetings and sharing innovative ideas.
  • Gained extensive knowledge of company products and services, allowing for confident communication with prospects and clients.

Education

Associate of Arts - Business

Spokane Falls Community College
Spokane, WA
06-2018

Skills

  • Social selling

  • Upselling and cross selling

  • Sales closing techniques

  • Customer relationship building

  • Relationship building

  • Complex Problem-solving

  • Client engagement

  • Revenue generation

Timeline

Sales Specialist

AImarketing
12.2024 - Current

Personal Trainer

Lifetime
01.2023 - 01.2024

Floor Manager

Casa Amigos
10.2020 - 01.2023

Sales Associate

GNC Live Well
11.2018 - 08.2020

Medical Sales Intern

Stryker
01.2017 - 11.2018

Associate of Arts - Business

Spokane Falls Community College

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Thomas Day