Thomas Dean
IT Professional
Twin Lake,MI
Summary
Motivated and personable Infrastructure Manager with a proven ability to quickly grasp new technologies. Consistently delivers tasks on time, driven by a personal commitment to achieving exceptional results. Skilled in managing teams to successfully execute projects and meet objectives. Passionate about embracing new challenges and expanding knowledge base. Known for maintaining a level head in any situation and remaining calm under pressure.
Overview
16
16
years of professional experience
Work History
Infrastructure Manager
FOUNDATION BUILDING MATERIALS
01.2021 - Current
- Manage a group of engineers with infrastructure related day-to-day/project tasks
- Serve as the subject matter expert regarding all networking/VOIP company wide
- Assemble CAPEX budgets for acquisitions and greenfields
- Coordinate and plan network/systems implementations and upgrades
- Identify and assess high level issues with the network/systems company wide
- Manage major IT vendor relations
Solutions Engineer
FOUNDATION BUILDING MATERIALS
01.2018 - 01.2021
- Responsible for troubleshooting high level technical issues within the organization
- Implementation, setup and management a network/systems monitoring solution
- Design and consultation of disaster recovery plans
- Implement a new company wide monitoring solution (LogicMonitor)
Network Engineer
FOUNDATION BUILDING MATERIALS
01.2016 - 01.2018
- Responsible for infrastructure managed to service 3000 people across 250 locations in the US and Canada
- Implementation, setup and management of 4 core datacenters
- Utilizing primarily HP/Aruba and some Aerohive switches Dell SonicWall Firewalls- currently replacing all hardware with Palo Alto firewalls and Meraki (Cisco) switching and wireless
- Network Design and Implementation-H/A Firewall/Switch Setup, DNS, DHCP, VPN, SDWAN
- Implementation and management of both On-Prem (Allworx, 3CX) and hosted (EarthLink, Broadview, RingCentral) VoIP
- FBM utilizes Dell & HP Blades
IT Coordinator and New Business Expeditor
NORTHWESTERN MUTUAL
01.2012 - 01.2016
- Organized and executed a large agency move
- Oversaw/Advised the build-out of new office spaces
IT Consultant
GRAND VALLEY STATE UNIVERSITY
01.2009 - 01.2012
- Helped manage groups of consultants carrying out large projects
- Level 2 help desk support across all campuses
- Quickly learn and adapt to new technologies
- Executive decision making based upon what is best for the business
Education
Bachelor of Science - Information Technology
Grand Valley State University
Allendale, MI03.2011
Skills
- Project Management
- Troubleshooting
- VDI
- Mac OSX
- Java & C
- VMWare vCenter/vSphere
- WAN/LAN Administration
- Strong Technical Skills
- Customer Service
- Microsoft Business 365
- Windows (all versions)
- VoIP Administration
- Active Directory
- Profile Unity
- Hyper-V
- Group Policy
- Ping plotter / Wireshark
- Velocloud SDWAN
- SolarWinds
- Adobe CS Suite
- CRM
- Cloud Backup implementation (Crash Plan)
- LogicMonitor
- SAN/NAS Deployment and Administration
- Network Monitoring
- DHCP
- DNS
- Microsoft Windows Server
- Disaster Recovery
- Computer Networking
- Network Firewalls
- Linux
- Project leadership
- Leadership
- Zero Trust Architecture
- System Administration
- Network Administration
- TCP/IP
- Network Infrastructure
- Docker
- Staff oversight
- Configuration management
- IT security management
Homelab
I enjoy staying current with hands-on experience, and my Homelab is instrumental in achieving this. It allows me to set up new services or solutions in a sandbox environment and conduct extensive testing and learning when evaluating new technologies. This hobby is something I thoroughly enjoy, and it ensures I continue my education in the ever-evolving landscape of IT.
Timeline
Infrastructure Manager
FOUNDATION BUILDING MATERIALS
01.2021 - Current
Solutions Engineer
FOUNDATION BUILDING MATERIALS
01.2018 - 01.2021
Network Engineer
FOUNDATION BUILDING MATERIALS
01.2016 - 01.2018
IT Coordinator and New Business Expeditor
NORTHWESTERN MUTUAL
01.2012 - 01.2016
IT Consultant
GRAND VALLEY STATE UNIVERSITY
01.2009 - 01.2012
Bachelor of Science - Information Technology
Grand Valley State University
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