Thomas Dickerson
Rochester,MN
Summary
A highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Seeking a job that provides meaningful work while supporting a larger global mission to serve patients and our community.
Overview
21
21
years of professional experience
Work History
Linen and Central Service Assistant Supervisor
Mayo Clinic
Rochester, MN
03.2024 - Current
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Collaborated with other departments to coordinate workflow processes between teams.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Created new strategies for improving customer service standards within the organization.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Complied with company policies, objectives and communication goals.
- Implemented quality control measures, significantly reducing error rates.
- Streamlined workflow processes, reducing project completion times.
- Implemented new operational procedures, increasing efficiency.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Oversaw inventory management, ensuring adequate stock levels and reducing waste.
- Trained new employees on company policies, job duties, and performance expectations.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Set specific goals for projects to measure progress and evaluate end results.
Dump Truck Operator
Three Little Birds
Rochester, MN
05.2023 - 03.2024
- Operated truck safely to and from project destination and prepared and acquired customer signature receipts for load delivered.
- Inspected materials to ensure correct and secure loading.
- Maintained constant telephone or radio contact with dispatch center for instructions.
- Accurately placed loads in optimal locations for spreading and distribution by bulldozers and material movers.
- Maintained safe driving habits to protect property and general public on roadways.
- Worked in tandem with loaders and gravel pit operators to fill trucks for deliveries.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
- Maintained strict compliance with safety rules for passenger and driver protection.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
Manufacturing Supervisor
Pharmaceutical Specialties, Inc.
Rochester, MN
02.2013 - 09.2022
- Maintained workflow by monitoring the steps of processes and observed equipment and personnel.
- Determined areas in need of improvement and managed resolutions.
- Directed safety meetings and checked team compliance with protective equipment and behavioral practices.
- Managed areas of manufacturing, safety, inventory control and process implementation.
- Created and revised systems and procedures by analyzing operating practices.
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
- Met other supervisors and business leaders to plan and guide workflow and operations.
Supervisor
Mister Car Wash
Rochester, MN
03.2003 - 06.2009
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Monitored employee productivity to provide constructive feedback and coaching.
- Evaluated processes and employee strengths to realign workflows with changing business demands.
- Responded to customer questions regarding products, prices and availability.
- Planned and managed resources to consistently meet production, quality and cost goals.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Complied with company policies, objectives and communication goals.
Education
CDL Class A Driver -
160 Driving Academy
Rochester04.2023
GED -
McGavock High School
Nashville, TN05.1993
Skills
- Problem-Solving
- Strong Communication Skills
- Adaptability and Flexibility
- Time Management
- Decision Making
- Critical Thinking
- OSHA and Federal Regulations
- Attention to Detail
- Team Building
- Employee Coaching
- Process Improvement
- Dependable and Reliable
- Operational Efficiency
- Customer Needs Assessment
- Safety Monitoring
- Performance Evaluation
- Quality Management
- Inventory Management
- Demand forecasting
Timeline
Linen and Central Service Assistant Supervisor
Mayo Clinic
03.2024 - Current
Dump Truck Operator
Three Little Birds
05.2023 - 03.2024
Manufacturing Supervisor
Pharmaceutical Specialties, Inc.
02.2013 - 09.2022
Supervisor
Mister Car Wash
03.2003 - 06.2009
CDL Class A Driver -
160 Driving Academy
GED -
McGavock High School
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