Summary
Overview
Work History
Education
Skills
Timeline
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Thomas DiMiceli

Jeffersonville,VT

Summary

Results-driven marketing professional with a proven track record as a Community Manager, specializing in creative engagement, brand strategy, and relationship building. Adept at developing and executing innovative marketing campaigns that foster brand loyalty and enhance community interactions. Proficient in leveraging social media platforms, content marketing, data analysis, and customer insights to drive audience engagement and optimize performance. Passionate about connecting with diverse audiences and collaborating cross-functionally to achieve strategic marketing objectives. Committed to delivering impactful, data-driven campaigns that resonate with target markets and elevate brand presence.

Overview

4
4
years of professional experience

Work History

Associate Community Manager

Superplastic
11.2022 - 10.2024
  • Managed complex logistics for events and social media campaigns, created monthly content calendars, and developed influencer outreach strategies to enhance brand visibility and engagement.
  • Proficient in Shopify, with experience in product detail page creation, customer journey mapping, and A/B testing to optimize social media-driven sales initiatives.
  • Demonstrated ability to engage diverse audiences through inbound/outbound inquiries and effectively resolve customer issues, maintaining brand reputation and community trust.
  • Successfully built and managed partnerships with influencers and brands, fostering community engagement and loyalty while driving strategic growth through collaborative marketing efforts.

Marketing Intern

3D HoloGroup
06.2021 - 10.2022
  • Conducted comprehensive market research to inform the production and launch of software products, ensuring alignment with industry trends and consumer needs.
  • Developed targeted marketing plans for innovative augmented reality software, focusing on product positioning and go-to-market strategies.
  • Gained hands-on experience in data collection and analysis, advertising strategies, and tools such as Meta Business, A/B testing, SEO, and SEM to enhance product implementation and campaign effectiveness.

Shift Manager & Catering Lead

Ben & Jerrys
06.2020 - 10.2022
  • Led and managed a team of 10 in a fast-paced environment, ensuring operational efficiency and adherence to company standards while providing exceptional customer service.
  • Fostered a positive work culture by upholding the company’s core values, resulting in improved team morale and enhanced customer satisfaction.
  • Effectively balanced full-time studies with in-store and private event responsibilities, demonstrating strong time management and organizational skills in a dynamic setting.

Education

Bachelor of Science - Business Administration - Marketing

University of Vermont
Burlington
05.2022

Skills

  • Customer Relationship Management (CRM): Proficient in engaging diverse audiences and resolving customer inquiries using CRM tools to enhance brand reputation
  • Project Management Tools: Experienced in using project management software to coordinate complex marketing campaigns and logistics
  • Social Media Management Tools: Proficient in developing and implementing content calendars and utilizing analytics tools for effective social media strategy and community management
  • Data Analysis & A/B Testing: Skilled in conducting A/B testing and analyzing marketing data to inform strategic planning and optimize campaign performance

Timeline

Associate Community Manager

Superplastic
11.2022 - 10.2024

Marketing Intern

3D HoloGroup
06.2021 - 10.2022

Shift Manager & Catering Lead

Ben & Jerrys
06.2020 - 10.2022

Bachelor of Science - Business Administration - Marketing

University of Vermont

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Thomas DiMiceli