THOMAS DJ LAWSON
Sales Manager
Centennial,CO
Summary
Accomplished sales leader driving record-breaking sales and forging profitable partnerships. Proven ability to exceed targets and lead high-performing teams. Proactive changemaker with 12 years of experience.
Overview
13
13
years of professional experience
Work History
Service Advisor
Orlando INFINITI
Orlando
08.2023 - 07.2024
- Guide clients through mechanical repair and vehicle maintenance
- Follow up with clients, technicians and parts dept to complete service for client vehicles
- Use Dealerlogix, to track progress of services rendered.
- Greeted customers and addressed their needs in a professional manner.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
Finance Manager
Miracle City Harley Davidson
Titusville
04.2023 - 08.2023
- Oversaw the structuring of motorcycle contracts and determined eligibility of clients for motorcycle purchases
- Collaborated with team to outline and model key financial objectives
- Utilized KPIs to assess positive and negative trends and support business decisions.
Used Inventory Manager/Sales Manager
Camping World of Cocoa
Cocoa
03.2022 - 04.2023
- Obtained pre-owned RV stock through participation in auctions and direct transactions with private sellers
- Call internet purchase leads, bid and buy inventory
- Coach and build up sales staff using CRM, one on one training and group training
- Structure finance and cash purchases for clients
- Present terms to customers for approval and send structure to financial institutions for financing
- Researched and reconciled discrepancies between digital inventory records and physical counts
- Amplified business profits, restructuring prices and decreasing expenditure.
Sales Manager
McDonald VW
08.2019 - 09.2021
- Structure automobile contracts to send to Financial institutes
- Assist sales staff with client interaction and qualifying consumers into the correct vehicle that fits customers' needs and wants
- Use CRM for follow up and customer relations
- Work closely with the Finance Manager to send bank customer stipulations in order to finalize the loan
- Coordinated sales meetings to discuss targets, marketing campaigns and strategy improvements
- Trained sales team on strategies to manage value messages, structure opportunities and achieve deal closures.
Used Car Sales Manager
Arapahoe Hyundai
07.2012 - 03.2019
- Coach high performance standards among the sales team to keep morale and sales strong
- Daily use of several CRM's
- Solely evaluate all customer trade-ins
- Ensure that cosmetic and mechanical reconditioning is performed within the dealership's cost and time parameters
- Approval of reconditioning on vehicles
- Work with service manager on cost and selection of work to be done on vehicle
- Online marketing of pre-owned vehicles using Vauto and Autotrader
- Work with various reconditioning venders
- Work with wholesalers and auto auctions
- Purchase used vehicles from various places: Manheim, Adesa auto auction; both in person and online
- Capitalized on emerging trends to sell new goods and services.
Finance Manager
Arapahoe Hyundai
06.2011 - 07.2012
- Present F&I products (extended service contracts, gap ins, various auto protection products)
- Submit finance and lease contracts to lending institutions
- Check all paperwork for correct title, lien information, taxes, etc
- Establish and meet monthly objectives
- Establish and maintain good working relationships with several finance sources, factory and the office staff.
Skills
- Price Quoting
- Cost Estimation
- Customer Retention
- Customer Service
- Service Recommendations
- Client rapport
- Service Estimates
- CRM Software
Additional Information
Hyundai Stars Reward, 3-year VW Sales Elite, Top Regional Operation Supervisor Award, Series 6 & 63 Health Insurance License, Life Insurance License, Property & Casualty License
References
- Kristofer Brader, Farmers Insurance Agency, Owner, 303-807-8925
- Robert McMann, Phil Long Ford, General Manager, 303-908-2225
- Ricardo Renteria, BMW of Denver, Finance Manager, 720-470-1808
Timeline
Service Advisor
Orlando INFINITI
08.2023 - 07.2024
Finance Manager
Miracle City Harley Davidson
04.2023 - 08.2023
Used Inventory Manager/Sales Manager
Camping World of Cocoa
03.2022 - 04.2023
Sales Manager
McDonald VW
08.2019 - 09.2021
Used Car Sales Manager
Arapahoe Hyundai
07.2012 - 03.2019
Finance Manager
Arapahoe Hyundai
06.2011 - 07.2012
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